|
所在平台: Udemy |
课程主页: https://www.udemy.com/course/best-practices-for-communicating-in-human-resources/
课程评论：没有评论
**课程名称：** 人力资源沟通基础 (The Foundations of Communicating within The World of HR) **课程概述：** 本课程深入探讨人力资源 (HR) 领域内的沟通基础。沟通是组织工作的生命线，而精通有效沟通能力的 HR 专业人员能够更快获得聘用和晋升，建立更牢固的人际关系，并提升工作绩效、生产力和盈利能力。 课程首先介绍一种“3D沟通”方法，这与传统的“2D方法”相比是一个重要的转变，并带来了更多机遇。随后，课程将探讨如何与各类员工建立关系，包括高层管理人员、中层管理者和一线员工，并深入分析这些关系中的代际差异。 最后，课程将重点关注 HR 专业人员最常涉及的九种沟通情境：告知、面对、协作、协商、说服、共情、解决、启动和创新。 **学习目标：** * 探索 3D 沟通方法。 * 发现与沟通对象进行个体化沟通的独特视角。 * 认识到在九种不同情境下所需的独特沟通方法。 **先修要求：** 本课程无需任何高级准备或先修知识。任何对人力资源 (HR)、业务管理、沟通技巧、金融和会计或相关领域感兴趣的人都可以参加并从中受益。 **教学大纲：** 无
In this course we discuss the foundations of communicating within the world of Human Resources.Communication is the lifeblood of any organization and the Human Resources (H.R.) professional who masters the ability to communicate effectively is hired and promoted quicker, builds stronger relationships, and elevates their job performance productivity and profitability.We first provide an introduction to a 3D approach to communication. This is a significant shift from the old 2D approach and opens the door to many more opportunities. From there we explore the demands of building relationships with a wide range of employees; from top executives to mid-level managers to front line staff. This also includes exploring the generational differences within these relationships.At last, we consider nine contexts where Human Resources professionals spend most of their time: Informing, Confronting, Collaborating, Negotiating, Persuading, Empathizing, Resolving, Initiating and Innovating.Learning Objectives:· Explore the 3D approach to communication· Discover the unique perspective of individual you are seeking to communicate with.· Recognize the unique approaches necessary with each of the 9 contexts.No Advanced Preparation or Prerequisites are needed for this course. However, anyone interested in Human Resources (HR), Business Management, Communication Skills, Finance and Accounting or related fields can attend and take benefits from the course.
