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所在平台: Udemy |
课程主页: https://www.udemy.com/course/bens-english-for-hospitality-course/
课程评论：没有评论
课程名称：Ben的酒店英语课程 课程概述：本课程为一门强化五小时的课程，内容包括讲座视频和书面作业。报名学员将学习提升自己的英语语言技能，以便在酒店行业找到工作，涵盖的职业从护理人员到导游。课程涵盖六种主要职位，教您如何确保与客户的互动顺利进行。从首次问候到一天结束时与客户道别，本课程将帮助您提高英语能力，以便在这个重要而不断增长的行业中取得成功。对于那些希望在酒店行业发展的英语学习者，尤其推荐报名本课程，特别是当您在英语语法、词汇、写作和会话技能上需要提升时。 课程主题包括： - 介绍与客房服务 - 护理服务 - 餐厅服务 - 礼宾服务 - 旅游服务 - 客户服务 - 如何进行介绍和问候 - 处理投诉和提供额外帮助的方法 - 如何应对紧急情况 - 微笑带来的满意和自我评估您的酒店技能 每个课程视频将配有不同的活动和作业，以补充您在酒店英语课程中学习的内容。请确保观看每个课程视频并完成每个作业，以获得最大的学习效果。
In this intensive five-hour course with lecture videos and written assignments, Enrolled students will learn to boost their English language skills to better be able to find jobs in the Hospitality industry from being a caregiver to being a tour guide. Six major job types are covered in this intensive course along with how to make sure all interactions with customers and clients go smoothly. From your first greeting to saying goodbye to the client at the end of the day, this course will help you with your English skills so you can better be able to succeed in this important and growing industry. For those English learners looking to make a career in Hospitality, I highly recommend enrolling in my course especially if your English grammar, vocabulary, writing and conversational skills need improvement in this area of work. Course Topics include:Introduction and Housekeeping ServicesCaregiver ServicesRestaurant ServicesConcierge ServicesTourism ServicesCustomer ServicesHow to Make Introductions and GreetingsDealing with Complaints and Going the Extra Mile to HelpHow to Handle an EmergencySatisfaction with a Smile and Self-Evaluating Your Hospitality SkillsEach course video will come with different activities, assignments to supplement the learning you will receive for each topic covered in this English for Hospitality course. Make sure to watch each course video and finish each assignment to get the most out of this course.
