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所在平台: Udemy |
课程主页: https://www.udemy.com/course/behaviour-in-business/
课程评论：没有评论
课程名称：商务沟通技能：个性与行为 概述：本课程旨在帮助商界专业人士通过理解和应用工作场所中的个性和行为知识来提升沟通技能。课程内容基于罗宾·希尔斯（Robin Hills）的书籍《商务行为权威指南：如何激励他人并建立成功的关系》。该书是“权威指南”系列书籍之一，提供实用且易于理解的商业建议，由独立商业出版社SRA Books出版。 课程探讨了行为对建立关系的影响，强调了尽管有些人天生擅长与他人交往，但大多数人仍需投入时间和精力，才能建立真实而持久的商务关系。这类成功的关系是成功的关键，但许多人不愿付出必要的努力。课程帮助学员： - 转变自我认知和情境应对方式 - 以自我节奏加深对自身行为的理解 - 理解情商和社交智力如何帮助更好地决策和建立优质关系 - 激励他人并构建成功的人际关系 课程内容将揭示人类动机和对情境的感知，学员将学习如何激励高效表现、赢得信任，及建立持久关系。通过有关社交互动风格的分析，学员可以更好地理解自身行为。 完成课程后，学员能够： - 解释影响人们动机和行为的心理机制 - 识别有效激励他人的最佳方式 - 理解不同社交互动风格的反应和行为动因 - 辨析人们如何感知不同情境及反应的原因 课程包括评估自己的社交互动风格与他人眼中形象的比较，提供改进人际关系方法的信息。 课程交付内容包括： - 如何利用情商与社交智力与他人互动及建立关系的理解 - 学习理解自身大脑工作方式、影响思维与同理心的见解 - 不同社交互动风格的人如何反应与行为的深入洞察 课程还包含简短清晰的讲座、社交互动风格评估练习、以及一系列资源卡片供下载与保存。课程提供五项实用活动和三个测验以帮助学习，并设有“灵光时刻”资源卡，用于提醒课程中的关键要点。所有材料符合508部分/ADA无障碍标准，视频为高清1080p录制并带有准确的英文字幕。 最新更新：2025年6月
This course is designed to support professionals in business to develop communication skills through understanding and applying knowledge of personality and behaviour in the workplace. It is based upon the book "The Authority Guide to Behaviour in Business: How to Inspire Others and Build Successful Relationships" by Robin Hills (ISBN: 1912300087).‘The Authority Guides' is a series of pocket-sized books offering highly practical and accessible guidance on a wide variety of business matters. They are published by independent business publisher SRA Books under the imprint The Authority Guides.How aware are you of the way that your behaviour impacts you on the way that you build relationships?Some people are naturally great with other people. However, for most people it takes a dedicated amount of time and energy to build good, powerful business relationships that are authentic and lasting. They are such an integral and necessary part of success, but many people don't seem to want to put in the work. Successful and powerful business relationships just don't happen without dedicated, consistent work.The course helps you toChange the way you think about yourself and how you approach situationsMove forward and build your understanding of working with your behaviour at your own paceUnderstand how emotional intelligence and social intelligence can help you to make better decisions and build quality relationshipsHow to inspire others and build successful relationships.Discover what makes people tick, how they perceive and react to different situations and why they behave the way they do.This course reveals insights into motivation and how people perceive situations. As it unlocks the secrets of human nature, you'll learn how to inspire top performance, gain trust, win confidence and build lasting relationships - more effectively and with great results.You are going to get some insights into your social interaction style and how this drives certain behaviours.By completing this course, you will be able toexplain the psychology behind what really motivates and influences peopleinterpret the best ways to inspire people by working effectively with their behaviourrecognise what it is that drives and motivates people and why they behave in the ways they doidentify how different situations are perceived and why people react in different waysThe project looks at assessing your social interaction style from your perspective and asks you to compare this with how others view your style. Use the information in this course to look at methods to improve the ways that you use your style and how this impacts upon that way that you build relationships.DeliverablesAn understanding of how you use your emotional and social intelligence to interact with others and build relationshipsInsights about the lessons that you can gain from understanding the way your brain works and how this affects your thinking, your empathy and your understanding of situationsAn insight into how and why people with different social interaction styles react and behave in the way they doResourcesShort, sharp, snappy lectures covering all aspects of behaviour in businessAssess your social interaction style exercisePractical activities to understand behavioural responses yourself and in other peopleA series of resource cards to download and keepEmotional and Social Intelligence underpin successful relationships through and understanding of how you can develop your empathy and your social skills. This course will help you change the way you think about yourself and the way you work with and interact with other people inside and outside of work.There are five practical activities and three quizzes to help you with your learning.The course contains a series of Lightbulb Moments resource cards, which have been created to provide you with handy reminders of key points around topics covered within the course.All PDFs can be completed online and are Section 508 / ADA Accessibility compliant. All videos are High Definition recorded in 1080p.All videos have grammatically correct English captions.Latest Update - June 2025
