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所在平台: Udemy |
课程主页: https://www.udemy.com/course/behavioral-and-disciplinary-issues-resolutionhrci-phrsphr/
课程评论：没有评论
**课程名称：** 员工与劳动关系：行为与纪律问题处理 (HRCI-PHR/SPHR) **课程概述：** 本课程是人力资源认证计划中的第 17 门课程，旨在帮助学员处理企业中的员工行为和纪律问题。课程将重点探讨如何识别和解决员工的不当行为和绩效问题，并介绍一系列改进措施。此外，课程还将深入讲解纪律处分流程，以帮助员工改进表现，同时规避潜在的劳动争议诉讼。udiantes还将学习如何运用替代性争议解决 (ADR) 机制来预防纪律处分和解雇引发的法律纠纷。最后，课程将强调组织政策、程序和工作规则的重要性，以及管理者和 HR 专业人员如何确保员工理解并遵守这些规定。 **课程主题：** 1. **组织政策、程序和工作规则：** 重点研究建立、更新和沟通工作场所政策、程序和工作规则的重要性，以及监控执行和确保一致性的意义。强调专业处理指令违抗问题，避免将其个人化。 2. **工作场所行为问题：** 提升学员对工作场所行为问题和实践的认识，包括缺勤和绩效改进计划。提醒学员切勿依赖谣言或假设。 3. **纪律处分流程：** 熟悉基于组织行为准则和道德规范制定和实施纪律处分政策，确保对受保护群体没有歧视性影响，并合法处理纪律处分和解雇。 4. **申诉与争议解决：** 深入理解如何制定、管理和评估申诉和争议解决流程，以及绩效改进政策和程序。强调 ADR 过程通常比法院流程更灵活。 **特别提示：** * 本课程旨在为 HR 专业人士提供处理棘手员工问题的实用工具和法律知识。 * 课程强调预防性措施和合法合规的操作。 * 鼓励学员积极参与，提升解决员工行为和纪律问题的影响力。 **加入课程，立即开始提升您的职业技能！**
The Employee and Labor Relations: Behavioral and Disciplinary Issues and Resolution course is the 17th of 20 courses developed as part of the Human Resources Certification Program.In this course, the focus will be on examining problematic employee behaviors and performance issues, and the steps an employer can take to improve them. We'll also look at disciplinary process designed to give employees a chance to improve and help the employer avoid employment litigation.Next is a discussion of using alternate dispute resolution approaches as a way to prevent disciplinary actions and terminations from resulting in lawsuits. And finally, we'll look at the roles and importance of organizational policies, procedures, and work rules, and how managers and HR professionals can work to make sure that the employees understand and follow them. In topic 1, Organization Policies, Procedures, and Work Rules, you'll gain a better understanding of the importance of establishing, updating, and communicating workplace policies, procedures, and work rules and the significance of monitoring their application and enforcement to ensure consistency.It's important to handle insubordination issues professionally and without making them personal. In topic 2, Workplace Behavior Issues, our focus will be on increasing your knowledge of workplace behavior issues and practices, including absenteeism, and performance improvement plans.Never rely on rumors or assumptions. In topic 3, The Disciplinary Process, you'll become more familiar with developing and implementing a discipline policy based on the organization's code of conduct and ethics, the importance of ensuring that there is no disparate impact of protected classes, and that disciplinary actions and terminations are handled lawfully.The ADR process is generally more flexible than the court process. In topic 4, Grievance and Dispute Resolution, you'll gain a better understanding of how to develop, administer, and evaluate grievance and dispute resolution processes and performance improvement policies and procedures.That's it! Now, go ahead and push that "Take this course" button and see you on the inside!
