A Beginner's Guide to Business Communication

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课程主页: https://www.udemy.com/course/beginners-guide-to-business-communication/

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课程名称:《商业沟通入门指南》 课程概述: 《商业沟通入门指南》旨在为学生提供在商业环境中有效沟通的全面理解。该课程分为五个模块,每个模块关注沟通的不同方面。 模块一:“基础奠定基础” 作为商业沟通的介绍,学生将学习沟通在商业世界中的重要性及其作用、范围和目的。同时将探讨沟通的过程和分类,理解其如何根据关系、流向和表达形式而有所不同。 模块二:“高效沟通的秘密” 深入探讨成功沟通的特点,即7个C原则。学生还将通过案例研究分析有效沟通的障碍,并参与学生活动1以应用所学知识。 模块三:“掌握口头沟通” 聚焦于口头沟通的原则和含义。学生将学习有效倾听和演示技能,以提升其口头沟通能力。 模块四:“完善书面沟通” 强调书面沟通在商业环境中的重要性。学生将探讨成功写作的原则,并参与多种学生活动(学生活动2和学生活动3)以提高商业写作能力。他们还将学习3X3写作过程及各种商业信息的类型,包括商业信函、报告、备忘录和电子邮件。 模块五:“行动胜于言辞:非语言沟通” 探讨非语言沟通在商业互动中的重要性。学生将学习不同类型的非语言沟通,如肢体语言(kinesics)和人际距离(proxemics),并参与漫画角色扮演。他们还将研究其他类型的非语言沟通,包括时间学(chronemics)、语音副语言(paralanguage)和触觉(haptics)。 在整个课程中,学生将参与各种活动和案例研究,以应用所学知识,并发展在商业世界中成功所需的实用沟通技能。

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The course titled "A Beginner's Guide to Business Communication" is designed to provide students with a comprehensive understanding of effective communication in a business setting. The course is divided into five modules, each focusing on different aspects of communication.Module I, "Basics lay the foundation," serves as an introduction to business communication. Students will learn about the importance of communication in the business world and its role, scope, and purpose. They will also explore the process and classification of communication, understanding how it varies based on relationships, flow, and expression.Module II, "Secrets to Efficient Communication," delves into the characteristics of successful communication, known as the 7 Cs. Students will also examine barriers to effective communication through a case study and engage in Student Activity 1 to apply their knowledge.Module III, "Mastering Oral Communication," focuses on the principles and meaning of oral communication. Students will learn the art of effective listening and presentation skills to enhance their oral communication abilities.Module IV, "Perfecting Written Communication," emphasizes the importance of written communication in a business context. Students will explore the principles of successful writing and engage in various student activities (Student Activity 2 and Student Activity 3) to improve their business writing skills. They will also learn about the 3X3 Writing Process and different types of business messages, including business letters, reports, memos, and emails.Module V, "Actions speak louder: The Non-Verbal Communication," explores the significance of non-verbal communication in business interactions. Students will learn about different types of non-verbal communication, such as kinesics and proxemics, and participate in a comic role play. They will also study other types of non-verbal communication, including chronemics, paralanguage, and haptics.Throughout the course, students will engage in various activities and case studies to apply their knowledge and develop practical communication skills necessary for success in the business world.

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