|
所在平台: Udemy |
课程主页: https://www.udemy.com/course/become-an-outstanding-hotel-manager/
课程评论：没有评论
课程名称：酒店经理的领导技能：自信领导 课程概述： 本课程是一项全面的领导力培训，专为酒店经理设计。学习如何在酒店管理中变得更具说服力和影响力。无论您是刚入行的新酒店经理，还是希望在酒店中以更具权威的方式获得员工认同的在职经理，本课程都将为您提供有用的工具。 如果您担心员工冲突，并希望如何有效管理团队，使其积极配合以实现酒店运营的需求，本课程将为您提供应对的策略。我们知道微观管理团队的复杂性，本课程的学习将使您能够摆脱这种束缚，腾出时间去处理其他重要事务，让您的工作更加愉快。 您还将学习如何招聘优秀的团队成员，确保他们能够长期留任，助力您顺利运行酒店。此外，若您担心顾客可能会提出不合理的退款或虚假索赔，课程将为您提供深入了解顾客及其需求的方法，帮助您预防潜在问题，并有效应对突发情况。 在经历客户面对面的冲突情境中，您将学到能够增强您自信和应对能力的策略。课程还将助您摆脱为了取悦员工而不停追赶的困境，通过学习说服技巧来赢得员工的尊重和喜爱。 通过应用这些思维工具，您将能为业务所有者带来实际成果，同时享受工作，稳固您的职业生涯，并提升获得加薪的机会。课程包含8个模块，每个模块均包含实践练习，您可以按照自己的节奏进行，无需急于完成。所有策略简单易用，练习步骤清晰明确，能帮助您深入学习并将策略深植于您的潜意识中。 这些技能和策略一旦掌握，终身受益。它们不仅适用于工作场景，也能迅速应用于个人生活中，保证您的成功。因此，让我们在这个个人发展之旅中一同前行，期待在课程中与您见面。
A complete leadership training course for a hotel manager. Become more persuasive and influential in hotel management.You should take this course if you are new to hotel managerial career or you already work as a hotel manager and you want to be more authoritative at your hotel in a persuasive way so that your staff members should listen to you willingly and they do the job right as it should be done.And also, If you are worried about staff conflict and how to keep your team in a way so that they be working in a hotel to help you run the hotel as you want then this course will give the right tools for that.I know doing micro managing with team members is not easy, in this course you are going to learn great strategies which will help you to put micro managing on rest for good, instead you be able to free up your time to do other important tasks and have a wonderful day at your work.And if you are worried about that the staff members will run away for some reason If you ask them to do job then in this course you are going to learn how to hire great team members that will stay at work for long period of time and actually with them you be able run your hotel on autopilot.And if you are worried about if customer might asks unnecessary refunds or ask for false claims, then this course will give you the right thinking tools with which you be able to know your customers & their problems so that you can avoid those situations and if any tough situation arise then you be able to deal with them more intelligently in the current situation and be able to make the right decision in conflict situations.I have worked myself in the hospitality industry for long time and I know how it feels when you have to face the conflict situation with customer face to face, In this course you are going to learn strategies that will enable you to handle conflict situations confidently and easily.And if you are trapped in the trap of chasing the staff to please them then this course will provide you the tools so that you can stop chasing them, instead by applying persuasive skills and strategies which you will learn in this course your staff members will begin to admire you and like you even more.And as result of applying these thinking tools, you be able to produce actual results to business owner while enjoying at work & keeping your job secure for long period of time. And also, you will have higher chances to get raise in wages.This course consists of 8 modules, and each section of the modules is packed with practical exercises which you can do to enhance & integrate the learnings from this course.And you do not have to rush for the exercises, you can do these exercises at your own pace. All of the strategies are easy to use. Each exercise is explained in each section on how you can do them best.By doing these exercises you will be able to install these strategies in your unconscious mind as these exercises will help you to stimulate your mind to make the learning deeper.And good thing about these skills and strategies are that once you have honed them, they will yours forever. And as I said earlier these are practical strategies that you can apply at your work or in personal life immediately, so when you apply them at your work or in personal life, your success is guaranteed. So, let's take this personal development journey together during this course and I will speak to you inside the course.
