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所在平台: Udemy |
课程主页: https://www.udemy.com/course/become-a-bpo-service-provider-as-a-content-moderator/
课程评论：没有评论
课程名称：成为内容审核员的BPO服务提供商 课程概述：BPO（业务流程外包）行业是一个数十亿美元的商业领域。通过参加此课程，您将学习到以下内容： 1. BPO的概念：了解什么是BPO，市场规模有多大，BPO的起源，以及其演变和发展趋势。 2. 外包与重新安置的区别：厘清这两者的不同之处。 3. BPO的不同类型：识别常见的BPO活动，以及潜在的商业机会，特别是近年来日益重要的内容审核。 4. BPO的吸引力：探讨使用BPO服务的公司如何节省数百万美元，服务提供公司如何获得丰厚利润，包括成本节约、获取专业技能、专注核心活动、灵活性与可扩展性、效率等优势。 5. 启动BPO公司前需评估的条件：了解法律框架（税收）、技术、劳动力成本和劳动力技能等因素。 6. 设立BPO的有利位置特征：认识最佳设立BPO的环境条件。 7. 创建BPO的主要步骤：从选址到运营启动的过程。 8. 成功运营BPO公司的关键要素：服务水平协议、合同谈判中的要素、绩效监控与报告。 欢迎参加本课程，开启您的BPO服务提供商之旅！
BPO industry is a multibillion dollar business. By taking this course, you will learn:The concept of BPO: what is it about, how big is the market, how it started, and how it is evolving and growing. The difference between outsourcing and relocation.The different types of BPO: what are the common BPO activities and what are the opportunities. content moderation is among the activities that gaining more and more importance nowadays. The reasons why BPOs are interesting: how companies that use BPO services are saving hundred of millions of dollars and services provider companies are making millions. Cost saving, access to specialized skills, focus on core activities, flexibility and scalability, efficiency...The conditions to particularly evaluate before starting a BPO company (as a service provider): the legal framework (taxation), the technology, the labor cost, the labor skills...The characteristics of a location that is favorable to set up a BPO (as a service provider)The main steps to create a BPO, from the identification of a site to starting the operations.The key elements to consider to successfully run a BPO company: the Service Level Agreement, the elements to address in a contract negotiations, the performance monitoring and reporting
