|
所在平台: Udemy |
课程主页: https://www.udemy.com/course/assetive-communication-strategies-be-clear-and-confident/
课程评论:没有评论
**课程名称:** 积极沟通策略:清晰自信 **课程概述:** 本课程旨在帮助您识别导致沟通不畅的原因,克服在沟通中取得更大成功的障碍,并了解您的沟通权利。 **学习要点:** * **认识沟通障碍:** 了解阻碍您有效沟通的因素,并确定需要关注的重点,以提升沟通能力。 * **理解积极沟通:** 定义积极沟通,认识其重要性,并学习区分被动、被动攻击型和攻击型四种沟通风格。您将能够识别这些无效的沟通方式,并学习如何调整陈述以确保沟通成功。 * **掌握积极沟通技巧:** 学习积极沟通风格的结构,掌握实用的沟通技巧,并理解“你”式表达与“我”式表达的区别。课程将帮助您找到最适合自己的沟通风格和技巧,并将其付诸实践。 * **学会说“不”:** 探讨不敢说“不”的原因和障碍,学习不存在的回答技巧,并了解如何有效运用正确的拒绝方式。完成此部分,您将对沟通更有信心,并为处理更重要的事情腾出时间。
You will recognize the causes of poor communication, the obstacles that need to be overcome in order to be more successful in communication, as well as what our rights are. After the first module, you will know what prevents you from communicating better and what to focus on in order to be excellent in communication. We will define assertiveness, see its significance and study 4 communication styles. We will practice recognizing passive, passive-aggressive and aggressive styles. After this module, it will be completely clear which communication styles and why they don't give results, as well as how to reformulate the statements into ones that guarantee success. I will show you the structure of an assertive communication style, explain the techniques that can be used and differentiate between "You" and "I" solutions. After the module, you will see which style and technique is most in line with you and later use it in practice. Reasons and obstacles for not using the answer "NO" are the topic of this module. You will learn what techniques for giving answers do NOT exist and how to use them. After this module, you will feel more confident in communication and provide yourself with more time to deal with important things.