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所在平台: Udemy |
课程主页: https://www.udemy.com/course/assertiveness-communication/
课程评论：没有评论
课程名称：自信沟通 - 强大的个性 课程概述：该课程包含5个视频和5个测验，旨在帮助学员掌握自信沟通。课程使用英语授课，视频内容总时长为17分钟，分布为5个简短视频，每个视频后面都有多项选择题进行评估。课程涵盖以下主题：1) 侵略性沟通 - 分类、优缺点；2) 被动/服从性沟通 - 分类、优缺点；3) 自信沟通 - 分类、优缺点；4) 自信沟通的黄金法则；5) 自信沟通的练习规则。课程中使用了一些来自医疗和个人生活的实例来解释策略，学习内容适用于各种需要展现自信的互动场合。 该课程适合个人或人力资源专业人士用来培训团队，无论是个人互动还是职业交流，自信沟通的规则在各个领域均可应用。在需要频繁与客户互动的工作中，尤其适用，如销售和服务行业的接待员、医生、护士、汽车经销商、零售店等。此外，教师、学生、律师、工程师和咨询师也可以从本课程中获益。 本课程提供的技术帮助学员在生活的各类互动中更加自信。学习本课程的正确方式是观看视频并做笔记，随后完成与学习内容相关的多项选择题。完成课程后，您将能够回答以下问题：什么是自信沟通？自信的优缺点是什么？如何应对他人不礼貌的情况？自信的黄金法则是什么？日常生活中运用自信的技巧和规则有哪些？ 此课程内容全面，适合各类人群，帮助学员在生活和工作中实现有效沟通。
Course consists of 5 videos & 5 quizzes which will take you through a process of mastering assertiveness.Course Language is EnglishThe videos have been kept small in size and each video is followed by MCQ`s.There is a total 17 minutes of video content distributed into 5 videos.Following topics are covered in the course video and the assessments:1) Aggressive communication- categorization, advantages & disadvantages2) Passive/Submissive communication-categorization, advantages & disadvantages3) Assertive Communication- categorization, advantages & disadvantages4) Golden rule of assertiveness5) Rules to practice assertivenessFew examples from healthcare and personal lives have been used to explain the strategies. The learning could be implemented in all challenging interactions wherein being assetive is crucial.The course could be used by individuals or HR professionals to train their teams.Whether it`s a personal interaction or professional one, the rules of assertiveness are applicable everywhere.Professionally, it`s best applicable in jobs/businesses wherein there are frequent customer interactions.Sales and service jobs like receptions, doctors, nurses, car dealerships, retail outlets etcTeachers, students, lawyers, engineers and consultants could benefit equally from this course.The course covers techniques to be assertive in all life interactionsThe correct approach to go through the course-Watch the course video and take down notes. Go through the MCQ`s based upon the learning.On course completion you`ll be able to answer questions like:What is assertive communication?What are the advantages and disadvantages of being assertive?How to handle tricky situations when people try to be rude to us?What is the Golden rule of assertivenessWhat are the tips and rules to use assertiveness in day to day life?
