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所在平台: Udemy |
课程主页: https://www.udemy.com/course/assertive-communication-skills/
课程评论：没有评论
**课程名称：** 沟通技巧 **课程概述：** 本课程强调沟通技巧在工作效率和职业发展中的重要性。良好的沟通能力有助于建立牢固的人际关系、避免误解、激励员工和促进团队合作。然而，有效的沟通并非与生俱来，需要学习和实践。 本课程将教授您实用的沟通技巧和要点，包括如何清晰有效地传达信息、运用合适的沟通风格以及建立持久的联系。通过有针对性的沟通（观察、倾听和表达），您将提升与他人的互动，使其更专业、更有效。 **您将学到：** * 更深入地理解他人 * 以令人信服和自信的方式沟通 * 有力地传达您的信息 * 更轻松地让他人完成任务 **课程内容涵盖：** * 建立个人信誉 * 给予正面和负面反馈 * 提升倾听能力 * 应对难缠的人 * 处理负面情况 **推荐人群：** 本课程尤其适合希望与客户、外部合作伙伴、同事或团队进行令人信服且尊重的沟通的任何人。掌握课程内容将使您与他人的互动更加专业和有效。
Communication skills play an important part in determining an individual's work effectiveness and career success. Good communication skills are vital to strengthen relationships, eliminate costly misunderstandings, motivate employees and foster team work.Unfortunately, many people never learned effective ways of communicating with others. Good communication does not come naturally for most people. Learning how to communicate in an open and healthy way is an essential component to growth and success.Communicating is something we do all the time. Talking, listening, interacting, it all seems so simple. But is it? Efficient communication does not happen without effort. In this practical communication course you will learn the most important skills and tips about effective communication, how to effectively convey your message, use the right communication style and build sustainable contact with others. Your communications with others will be more professional and more effective, by using targeted communication: observing, listening and speaking. You will learn how to:Better understand othersCommunicate in a convincing and confident wayConvey your message with impactGet things done easier by othersIn this program, you will learn the secrets of communication, including building personal credibility, delivering positive and negative feedback, improving listening skills, dealing with difficult people, handling negative situations, and more.This course is also strongly recommended for anyone wishing to communicate with clients, external partners, colleagues or teams in a convincing and respectful way. Your interactions with others will be more professional and more effective, by using targeted communication.
