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所在平台: Udemy |
课程主页: https://www.udemy.com/course/asq-cmqoe-certification-prep-course-part-ii/
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课程名称：CMQ/OE认证准备 - 第二部分 课程概述： CMQ/OE认证准备课程的第二部分专注于战略计划的制定和部署，全面符合更新后的CMQ/OE知识体系（第五版，2021年）。本课程包含22个问题，主要内容如下： 1. **战略规划模型**： - 定义、描述并运用战略规划模型的基本元素，了解任务、愿景和价值观如何与计划相互关联。 2. **商业环境分析**： - **风险分析**：使用SWOT等工具分析组织的优势、劣势、机会、威胁和风险，识别影响战略计划的风险因素。 - **市场力量**：定义并描述驱动战略计划的不同力量，包括竞争、潜在竞争者的进入、替代品威胁、买方和供应商的议价能力等。 - **利益相关者分析**：识别并区分各种内部和外部利益相关者的观点、需求和目标，确保组织的战略目标与利益相关者的目标对齐。 - **技术分析**：描述技术变化如何对战略规划产生长期和短期影响，识别可能影响商业战略的新兴技术。 - **内部能力分析**：识别并描述影响组织内部能力的因素，如人力资源、设施能力和运营能力，并在战略形成中对这些因素进行分析。 - **法律和监管因素**：定义和描述法律和监管因素如何影响战略计划。 3. **战略计划的部署**： - **战术计划**：识别战术的基本特征及其与战略目标的联系，并评估拟定计划是否符合这些标准。 - **资源分配和部署**：评估当前资源，确保其支持战略倡议，消除行政障碍，并确保所有内部利益相关者了解战略计划。 - **组织绩效衡量**：制定与战略目标相一致的衡量标准，并利用这些标准评估组织与战略计划的一致性。 - **战略部署中的质量**：通过应用持续改进和其他质量倡议来支持战略计划的实施。 本课程的认知水平基于布鲁姆的分类法，涵盖回忆、理解、应用、分析、评估和创造等多个层次，有助于学员全方位理解和实施战略规划及其部署。
CMQ/OE Certification Prep. Course-Part II: Strategic Plan Development and DeploymentWhat is covered in this course?This course is fully aligned with the updated CMQ/OE Body of Knowledge ( FIFTH EDITION 2021 ) CMQ/OE Certification Prep. Course - Part II. Strategic Plan Development and Deployment (22 Questions)Part II. Strategic Plan Development and DeploymentA. Strategic Planning ModelsDefine, describe, and use basic elements of strategic planning models, including how the guiding principles of mission, vision, and values relate to the plan. (Apply)B. Business Environment Analysis1. Risk analysisAnalyze an organization's strengths, weaknesses, opportunities, threats, and risks using tools such as SWOT. Identify and analyzerisk factors that can influence strategic plans. (Analyze)2. Market forcesDefine and describe various forces that drive strategic plans, including existing competition, the entry of new competitors, rivalry among competitors, the threat of substitutes, bargaining power of buyers and suppliers, current economic conditions, global market changes, and how well the organization is positioned for growth and changing customer expectations. (Apply)3. Stakeholder analysisIdentify and differentiate the perspectives, needs, and objectives of various internal and external stakeholders. Ensure that the organization's strategic objectives are aligned with those of the stakeholders. (Analyze)4. TechnologyDescribe how changes in technology can have long-term and short-term influences on strategic planning. Identify new and upcoming technologies that may have an impact on business strategy and quality, such as automation, autonomation, Quality 4.0, cloud computing, or machine learning. (Understand)5. Internal capability analysisIdentify and describe the effects that influence an organization's internal capabilities: human resources, facilities capacity, and operational capabilities. Analyze these factors in relation to strategy formation. (Analyze)6. Legal and regulatory factorsDefine and describe how legal and regulatory factors can influence strategic plans. (Understand)C. Strategic Plan Deployment1. Tactical plansIdentify basic characteristics of tactics: specific, measurable, attainable, relevant, and time-specific and how these are linked to strategic objectives. Evaluate proposed plans to determine whether they meet these criteria. (Evaluate)2. Resource allocation and deploymentEvaluate current resources to ensure they are available and deployed in support of strategic initiatives. Identify and eliminate administrative barriers to new initiatives. Ensure that all internal stakeholders understand the strategic plan and have the competencies and resources to carry out their responsibilities. (Evaluate)3. Organizational performance measurementDevelop measurements and ensure that they are aligned with strategic goals and use the measures to evaluate the organization against the strategic plan. (Evaluate)4. Quality in strategic deploymentSupport strategic plan deployment by applying continuous improvement and other quality initiatives to drive performance outcomes throughout the organization. (Create)LEVELS OF COGNITIONBASED ON BLOOM'S TAXONOMY Remember: Recall or recognize terms, definitions, facts, ideas, materials, patterns, sequences, methods, principles.Understand: Read and understand descriptions, communications, reports, tables, diagrams, directions, regulations.Apply: Know when and how to use ideas, procedures, methods, formulas, principles, theories.Analyze: Break down information into its constituent parts and recognize their relationship to one another and how they are organized; identify sublevel factors or salient data from a complex scenario.Evaluate: Make judgments about the value of proposed ideas, solutions, et cetera, by comparing the proposal to specific criteria or standards.Create: Put parts or elements together in such a way as to reveal a pattern or structure not clearly there before; identify which data or information from a complex set is appropriate to examine further or from which supported conclusions can be drawn.
