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所在平台: Udemy |
课程主页: https://www.udemy.com/course/an-introduction-to-behavioral-economics-and-contracts/
课程评论：没有评论
课程名称：合同与外包基础 概述： 本在线培训课程适合初学者和高级专家，旨在培养合同管理、外包和供应商关系的核心能力。课程提供必要的经济和心理学理论基础知识，这些知识构成了外包商业和合同关系的基础。我们将解释外包的好处，它是决策、启发式、非完全合同、关系和信任的结合。 通过站在BPO供应商的角度，我们将理解他们的商业目标和各种合同中所包含的风险缓解方法。课程利用行为经济学这一优雅的概念，综合了心理学、认知、情感和文化等方面，揭示了合同管理和外包过程中的人性面。 课程内容涵盖理性选择理论、有限理性、交易成本理论、代理理论以及非完全合同等，以讲述现代世界中商业需求、关系规范和相互依赖的故事，同时也关注机会主义和非理性行为。我们将教授如何运用自觉外包决策（例如使用FORT模型）以及如何与承包商建立基于信任的关系。 此外，我们将推动后台职能作为商业价值和关系资本的创造者。整个课程材料将被综合为一个多维的外包战略，供学生进行测试和实践。
This online training course suits beginners and highly-skilled experts who must develop core competencies for contract management, outsourcing, and vendor relationships. It provides compulsory basic knowledge of ground economic and psychological theories that set the foundations of outsourcing business and contract relations. Our course explains the benefits of outsourcing as a blend of decision-making, heuristics, incomplete contracts, relationships, and trust. We will wear our BPO vendor's shoes to understand their business objectives and risk-mitigation methods incorporated into different types of contracts.We will leverage Behavioral Economics - an elegant synthesis of psychological, cognitive, emotional, and cultural aspects that explain the human side of contract management and the outsourcing process.With the help of Rational Choice Theory, Bounded Rationality, Transactional Cost Theory, Agency Theory, and Incomplete Contracts, this course will tell you a story of business needs, relational norms, and mutual dependence in the modern world of opportunism and irrationality. We will teach ways to apply conscious outsourcing decisions (e.g., using the FORT model) and develop trust-based relations with our contractors.We will promote back-office functions as creators of business value and relationship capital.We will synthesize all course materials into a multi-dimensional outsourcing strategy for our students to test and apply in practice.
