Airport Operations Management

所在平台: Udemy

课程主页: https://www.udemy.com/course/airport-operations-management/

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课程简介

**课程名称:** 机场运营管理 **课程概述:** 本课程深入探讨航空业的核心——机场运营管理。航空业的成功建立在航空公司、机场及服务提供商之间的紧密合作之上。机场是一个永远充满活力的场所,其运营离不开不同层级(非技术、技术和专业)员工的协同工作。尽管技术飞速发展,但人与人之间的互动,即服务提供者与受益者(即乘客)之间的交流,仍然是机场管理的关键。 机场不仅创造了直接和间接的就业机会,还为有创业精神的人提供了广阔的平台。机场是两大主要客户——航空公司和旅客——的重要枢纽。机场的成功与国家的安全以及各国之间的政治关系息息相关,这些因素共同保障了机场的顺畅运营。 机场的运营受到国际民用航空组织(ICAO)制定的严格安全协议和检查的监管,ICAO也统一了其成员国的运营标准。此外,机场的规划和建设必须考虑到未来的增长,以适应航空技术的不断进步。 **学习目标:** 本课程旨在帮助学员全面理解机场的各个组成部分,并从中发掘创业机会。 **课程亮点:** * 包含三个国际机场的案例研究。 * 提供额外的视频资源,可在课程计划中查阅。 * 成功完成课程并通过反馈问卷,可获得 Antonios Services 签发的双重按需电子证书。

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The aviation industry is built on partnerships between airlines, airports, and service providers. There is always something to do at the airport. The management of an airport depends on the services of unskilled, skilled, and professional staff. Even after the advent of technology, the airport still depends on the interaction between the people serving it and the people who benefit from the services, ideally the customers. Apart from creating direct and indirect employment opportunities, it is also a great source of entrepreneurial opportunity for those who have the mindset. The airport serves as a conduit for two of its major customers, namely the airline and the passengers. The success of an airport depends on the security and the political relations that countries share to make the operations peaceful. Airports are governed by very stringent security protocols and checks and are regulated by the International Civil Aviation Organization (ICAO), which has also standardized the operations among all its member states. The airports are to be built with future growth in mind to accommodate all the technological advances in aviation. This course will help the student fine-tune their minds about all the parts of the airport and also seek entrepreneurial opportunities through the airport.The course also includes the following takeaways:Access to three international airport case studiesAdditional video resources are accessible on the lesson planDual on-demand e-certificate by Antonios Services upon successful completion of the course and duly filling in the course feedback.

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