|
所在平台: Udemy |
课程主页: https://www.udemy.com/course/aicustomerservice/
课程评论：没有评论
**人工智能客服课程总结 (ChatGPT, ChatBase 等)** 本课程是一门面向所有客户服务和支持专业人士的入门级课程，旨在教授如何利用人工智能工具（如 ChatGPT 和 ChatBase）来显著提高工作效率和绩效。课程特色在于教学风格清晰、简洁、易于理解，即使没有技术背景的学习者也能快速掌握。 **主要学习内容包括：** * ChatGPT 的基础知识 * 利用 AI 训练客服人员 * 使用 ChatGPT 撰写富有同情心和说服力的邮件 * 创建能够回应 Facebook 消息的专属聊天机器人 * 了解聊天机器人训练，并进行实际训练 * 使用 Zapier 自动化重复性任务 * 自动创建支持工单 * 利用 ChatGPT 快速总结长邮件 * 识别 AI 生成内容的方法 * 自动化和安排社交媒体帖子 课程提供独家可下载的 PDF 练习，并会根据新技术进行频繁更新。无论您是否有 AI 经验，都可以从本课程中受益，它将帮助您提升客户服务水平和职业发展。
"Absolutely loved this course, teaching style and delivery!! All concepts were clear, concise, and easy to understand. For context, I don't have a technical background…This was an excellent introduction/crash course and really has quickly helped in my understanding! I will certainly be purchasing more courses from this master expert!" -Elise C"The course has presented a wealth of material in an easily understood presentation format. Good Job!" -Floyd WThe absolute best course to start with if you are a customer service or support professional! Learn how to use AI tools to dramatically increase your productivity and performance. All lessons are quick, concise, and easy to follow. Plus, the course is frequently updated!Some Of What You Will Learn:The Basics of ChatGPTPerform downloadable PDF exercises exclusive to this courseHow to use AI to train your customer service staffWrite compelling and empathetic emails using ChatGPTEasily create your own chatbot that responds to Facebook messagesLearn what chatbot training is, and train your own chatbot!Automate repetitive tasks using ZapierAutomatically create support ticketsQuickly summarize long Emails with ChatGPTHow to detect something written by AIAutomate and schedule social media postsThe course is designed for professionals of all levels. If you have no AI experience, you will be able to understand the content of this course. I specialize in making new technology and concepts easy to understand and work with.Don't miss out on this opportunity to take customer service (and your career!) to new heights. Enroll now and start working more effectively today!
