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所在平台: Udemy |
课程主页: https://www.udemy.com/course/advance-it-troubleshooting-for-desktop-support-professional/
课程评论：没有评论
课程名称：IT支持专业人员高级故障排除 课程简介： 在本课程中，您将学习高级Windows 10和Windows 11的IT故障排除技能，这些技能在IT支持岗位上不可或缺。本课程由一位微软认证解决方案专家（MCSE）认证的讲师主讲。作为技术IT支持技术员、桌面支持或系统管理员，您可以通过掌握这些高级故障排除知识来提升自己的专业能力。我们将创建一个虚拟PC，您可以在此环境中无忧练习，因为在虚拟PC上所做的更改不会影响到您的主物理系统。 课程要求： 希望学员具备Windows 10、Windows 11、Active Directory、PowerShell的基本知识，并有一台可以实践的系统。 课程模块： 1. 准备虚拟测试实验室 - 安装本地系统的Hyper-V - 创建虚拟机（VM） - 下载免费评估操作系统镜像 - 安装Windows及10的Hyper-V界面概述 - 增加磁盘和内存 - 使用快照（节省时间） - 制作USB启动盘（图形界面工具和命令行工具） 2. 无需重启的故障排除 - 修复卡住的Windows服务 - 修复未响应的应用程序或桌面 - 通过PowerShell远程注销用户 - 分配权限的延迟同步 - 修复域信任问题 - 优化系统性能（解决慢速问题） - 监控CPU、内存和硬盘使用情况 - 查找并结束高占用进程 - 检查启动时间和重启 - 卸载不需要的应用程序 - 运行磁盘清理（非必要系统文件） - 通过TreeSize Free工具进行深度清理 - 磁盘碎片整理 - 禁用启动应用程序和不必要的服务 3. Active Directory设置（可选） - 安装Windows Server 2019，包括Active Directory角色、域控制器的提升和静态IP地址的设置 - Active Directory用户和计算机管理 4. 文件系统相关故障排除 - 清理多个用户回收站数据 - 关闭文件服务器上的锁定打开文件 - 解决文件名过长问题 5. 系统故障排除工具 - 配置Windows的自动登录设置 - 使用命令行工具进行Windows 10/11的管理 此外，课程中还会不断更新更多讲座内容，让您充分掌握IT支持的高级故障排除技能。
You'll learn advanced Windows 10 and Windows 11 IT troubleshooting IT Support skills which require on the job in this course by a Microsoft Certified Solutions Expert (MCSE) certified trainer. You'll be able to prove yourself by learning advanced Windows 10 and Windows 11 IT troubleshooting knowledge while working as a technical IT support technician, technical support / Desktop Support, or system administrator profile.We'll create a virtual PC where you can practice without worry because changes made on the virtual PC will not affect your main physical system.I hope you've basic knowledge of Windows 10, Windows 11, Active Directory Domain, PowerShell, and have a system for practice.We'll cover the below Modules in this course:Prepare Virtual Test lab Install Hyper-V on Local System Create Virtual Machine (VM) Download Free Evaluation OS ImageInstalling Windows Installing Windows 10 Hyper-V Interface Overview Increase Disk and Memory Use of Snapshot (Time Saving) Make USB Bootable with GUI Tool Make USB Bootable with Command (CLI Tool) Access Boot MenuTroubleshooting without Reboot Fix stuck Windows service Fix Not Responding Application or Desktop Logoff Another User Manually Logoff user Remotely through PowerShell Delay in Replication of Assigned Permission Fix Domain Trust issue without Re-joining & RebootOptimize System Performance (Fix Slowness Issue) Monitor CPU, Memory & HDD Utilization Find & Kill High Utilization Process Check Startup time and Reboot Uninstall unwanted applications Run Disk Cleanup (Not Required System Files) Deep Cleaning Through TreeSize Free Tool Defragment Disk Disable Startup Applications Disable Unwanted ServicesActive Directory Setup (Optional) Introduction Create Virtual Machine for Server 2019 Install Windows Server 2019 Rename System Name Server Manager Introduction Install Active Directory Role Promote Active Directory Domain Controller Set Static IP AddressActive Directory Introduction Active Directory Users and Computers (ADUC) Active Directory Administrative Center (ADAC) Manage Users (User Account, Service account, Group) Domain Rejoining Computer Accounts Info about Default Quota for Rejoining System Check Password Expiration and Account StatusFile System Related Troubleshooting Recycle Bin Settings Cleanup Recycle Bin Data of Multiple Users Profile (Advance) Close Locked Open Files on File Server How To Fix Filename Is Too Long IssueUseful Tricks for System Troubleshooting Configure Auto-Login setting on Windows Execute Application in System Account ContextWindows 11/10 Command-line Administration Install Windows 11 Virtually Introduction of Available Command line Tools Part-1 Get Installed App Details Through Commands Part-2 Get Installed App Details Through CommandsMany more lectures are in progress and will get updated in this course soon
