Administrative Human Resources (HR) for Beginners

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课程名称:初学者人力资源管理(HR) 概述:人力资源作为一个管理学科与实践,涉及组织中人员管理的多方面,它经历了试错、理论构建以及实践管理者与学术界对各种概念的测试(Farnham & Pimlott 1979;Storey 1989;Armstrong 1995)。人力资源管理的发展受环境及对更好劳动力获得和利用方式的追求所驱动。市场环境变化促使管理者提升生产与服务交付效率,同时利用最佳人员管理实践,以提高生产率,降低服务交付成本,并确保组织中具备合格员工的持续可用性。人力资源管理是一个现代的统称,涵盖了组织内员工的管理与发展,也称为人事管理或人才管理(虽然这些术语略显陈旧)。人力资源管理涉及与管理组织人力资本相关的各个方面,核心领域包括: - 招聘与人员配备 - 薪酬与福利 - 培训与学习 - 劳动与员工关系 - 组织发展 人力资源管理的目标是开发和管理旨在提高组织或企业效率的项目,涵盖了建立、管理和培养雇主与员工关系的整个过程。有效的人力资源管理可以让员工更有效地为公司的整体方向贡献力量,从而确保实现公司的目标与战略。现代的人力资源管理团队负责的内容远超过传统的人事或行政任务,而是更专注于为员工的战略利用增加价值,并确保员工项目对业务产生积极且可测量的影响。 课程模块: - 模块1:人力资源概述 a. 人力资源的含义 b. 人力资源政策 c. 员工资源配置 d. 招聘与选择 - 模块2:组织战略 a. 人员重要性 b. 战略思维 c. 劳动力规划 d. 人力资源管理系统 - 模块3:绩效管理 a. 战略规划 b. 目标设定 c. 人力资源技术 d. 全面薪酬 - 模块4:组织投诉管理 a. 员工关系 b. 工作规则 c. 个体与集体投诉 d. 歧视问题 - 模块5:组织奖励系统 a. 外在及内在奖励 b. 钱和激励 c. 员工福利 d. 非财务与财务奖励 - 模块6:培训与发展 a. 培训需求分析 b. 组织分析 c. 职位分析 d. 个人分析 此课程为初学者提供了人力资源管理的综合视角,帮助学员理解并掌握人力资源管理的基本原则和实用技能。

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Human resource, as a discipline and practicein the management of people in an organisation, has evolved and developed into differ-ent areas. These disciplines and practices have gone through a process of trial and error,theory building and testing of various concepts by practicing managers and academics (Farnham & Pimlott 1979; Storey 1989; Armstrong 1995). The underlying forces behind the evolution and development of human resource management have been (and still are) mainly environmental, and the quest for knowledge of better ways of acquiring and utilising labour. The changing organisational environment in the marketplace pushed managers to improve efficiency in the production and service delivery processes by increasing their ability to use the best practices of people management at the time. That is, employee management techniques or methods that would improve production, reduce service delivery costs, and at the same time ensure sustained availability of com-petent staff in the organisation. Human resource management is a contemporary, umbrella term used to describe the management and development of employees in an organization. Also called personnel or talent management (although these terms are a bit antiquated), human resource management involves overseeing all things related to managing an organization's human capital. Human resource management is therefore focused on a number of major areas, including: •Recruiting and staffing •Compensation and benefits •Training and learning •Labor and employee relations •Organization development Human resource management involves developing and administering programs that are designed to increase the effectiveness of an organization or business. It includes the entire spectrum of creating, managing, and cultivating the employer-employee relationship.The concept behind human resource management is that employees who are subject to effective human resource management are able to more effectively and productively contribute to a company's overall direction, thereby ensuring that company goals and objectives are accomplished. Today's human resource management team is responsible for much more than traditional personnel or administrative tasks. Instead, members of a human resource management team are more focused on adding value to the strategic utilization of employees and ensuring that employee programs are impacting the business in positive and measurable ways. Module 1 Glimpse of HR a. What HR means? b. HR Policy c. Employee Resourcing d. Recruitment and SelectionModule-2 Organisation Strategy a. People Matter b. Strategy c. Workforce Planning d. HRM System Module- 3 Performance Management a. Strategic Planning b. Setting goals c. HR Technology d. Total Compensation Module 4- Organisation Grievance a. Employee relation b. Work regulations c. Individual and collective grievancesd. DiscriminationModule- 5 Reward system in organisation a. Extrinsic and Intrinsic Rewards b. Money and Motivation c. Employee benefits d. Non-financial versus financial rewards Module- 6- Training and development a. Training need Analysis b. Organisational Analysis c. Job Analysis d. Individual Analysis

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