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所在平台: Udemy |
课程主页: https://www.udemy.com/course/active-listeningskill/
课程评论:没有评论
Coursera课程《积极倾听》 **课程概述:** 倾听是一项可习得但常被低估的技能。许多人声称自己会倾听,但真正做到的人却不多。一项针对14,000名员工的LinkedIn调查显示,仅有8%的员工认为他们的领导者是出色的倾听者和沟通者。随着在管理层级的晋升,与人打交道的重要性日益凸显,但研究表明,大多数领导者在这方面做得不够。拥有倾听技能的领导者能为公司带来巨大改变,例如:建立良好的员工关系,激发品牌忠诚度,鼓励员工敬业度和创新,以及更好地满足客户需求。 本课程将深入探讨导致领导者不倾听的三个主要原因,并教授你作为领导者和团队成员如何成为更专注的倾听者。你还会学习两个简单的模型,帮助你更有意识地进行积极倾听。 **课程目标:** * 理解领导者不倾听的三个主要原因。 * 学习两个简单模型,培养更积极的倾听习惯。 * 提升作为领导者和团队成员的倾听能力。 **深入学习:** 若想获得更深入的学习和支持,请联系教练Kiran:kiran@leadershipkard.com。 让我们一起踏上个人成长之旅,成为一名积极的倾听者!
Listening skill is a learnable but it is the most unrated skill. Everyone says that they listen but are they really listening. A LinkedIn survey of 14,000 workers found that only 8 percent considered their leaders great listeners and communicators. As we do up the Leadership Ladder, its about the people more than you…..but sadly research shows few leaders most this…..A leader with listening skills makes all the difference at companies. For example, with this leadership trait, they create good relationships with employees, inspire more brand loyalty, encourage further employee engagement and innovation, and fulfill customers' needs better. In this short course, we will look at the top 3 reasons why we are not listening activityand How you can learn to be a more attentive listener both as a Leader and a teamplayer.In this short course, we will understand the top 3 reasons why leaders don't listen. Learn two simple models to become more intentional in becoming active listeners.If you plan to acquire more in depth knowledge on this topic, then reach the coach at kiran@leadershipkard.com to support your communication journey.So let's embark on this journey of personal growth by becoming an active listener