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所在平台: Udemy |
课程主页: https://www.udemy.com/course/active-listening-skill-the-key-to-be-a-successful-leader/
课程评论：没有评论
课程名称：积极倾听技巧——倾听他人以成长与被倾听 课程概述：倾听的能力是成为成功领导者的关键因素。无论是作为领导者、父母、上司、朋友还是伴侣，积极倾听在生活的各个角色中都是成功的基础。一个能够以同理心倾听他人、无打断和不带评判的人，能够在工作和生活中赢得他人的爱与尊重。本课程涵盖了倾听的重要性、你成为当前倾听者的原因、倾听者与发言者之间的障碍、如何倾听自己、如何让倾听为你服务，以及如何让他人倾听你。 好的倾听者始终以同理心倾听他人，保持开放和好奇的心态，倾听新点子，真心倾听以保持无评判，进行自省，并具备批判性审视内容和理解意图的能力。想象一下这样一种情况：你去找上司讨论重要事项，但发现上司在一边忙于敲击笔记本电脑。你会有什么感受？你肯定会觉得被忽视，不愿意继续交流！虽然上司可能擅长多任务处理，但如果我们无法与发言者保持眼神接触并表现出明显的兴趣，就会让发言者感到失望。 在这里你将学到： 1. 什么是倾听？ 2. 积极倾听者具备哪些关键行为？ 3. 我们常犯的错误。 4. 如何改善我们的倾听技巧？ 5. 参加虚拟会议时需要注意的事项。
The ability to listen is a key ingredient to becoming a successful leader. Not only a Leader, but Active Listening is essential to be successful as a parent, supervisor, friend and spouse. Whichever role we play in our life, Active Listener gets an edge in all these aspects. A person who listens to others with empathy, without interrupting and being judgmental earns love and respect from people, both in the workplace and personal life.This course covers the Importance of Listening, How you got to be the listener you are, Barriers between the speaker and listener, Listening to Yourself, Making Listening Work for you and finally Getting Others to Listen to you.Great listeners always listen to others with - empathy, Keep an open and curious mind, Listen for new ideas, listen from the heart to help stay non-judgemental, be introspective and have the capacity and desire to critically examine the content, and understand the intent.Think of a situation. You went to meet your supervisor in his/her office to discuss something important. But you find that your supervisor is busy typing something on his/her laptop while you are speaking! What will you feel? For sure, you will be feeling neglected and will not like to continue! Your supervisor might be excellent at multitasking, but if we do not listen to the speaker with eye contact and show visible interest, it can turn any speaker off!What you will learn here?1. What is Listening?2. What are the key behaviours an Active Listener has?3. Common mistakes that we make.4. How to improve our listening skills?5. Things to keep in mind while attending virtual meetings.
