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所在平台: Udemy |
课程主页: https://www.udemy.com/course/achieve-excellence-in-restaurant-service/
课程评论：没有评论
**课程名称：** 餐厅服务卓越之道 **课程概述：** 这门课程专为餐厅服务人员设计，旨在帮助您提升服务效率，成为一名更出色的服务员。课程强调，优秀的服务器之所以表现突出，是因为他们掌握了普通服务员所不了解的技巧与知识。通过学习，您将掌握如何提升销售额和增加收益。核心在于如何营造令客人愉悦的体验，而非复杂的科学。 课程承诺，即使您只采纳其中10%的技巧，也能在短时间内收回课程投资。仅需一小时的学习，您将通过11个视频了解如何成为餐厅内的佼佼者。配套提供实用备忘录，便于您随时温习。 课程内容涵盖：客人期望、全面客人满意度、人性化沟通、处理投诉、商业头脑、以及实用的心得技巧等。这些看似基础的知识，将助您蜕变为明星级服务员。您将学会提供卓越服务，与客人建立良好关系，并更深入地理解餐饮行业。这将使您在为客人提供服务时表现更佳，同时也是对雇主的一项优势，可能带来更好的排班和更优的就餐区域。 讲师表示，抱怨小费少和生意不景气的，往往是那些未真正努力的人。作为一名经验丰富的顶尖收入者，讲师乐于分享在餐厅行业取得成功的秘诀。现在就投资自己，学习如何成为一名高收入者，让您的努力获得丰厚回报。 **课程形式：** 11个视频，附带实用备忘录。 **目标学员：** 餐厅服务人员，希望提升效率和收入的人士。
Do you work in a restaurant? Would like to make be a more efficient server? Great then keep reading. Seriously stop kidding yourself, there's a reason why it's always the same servers and bartenders that have the best results! They know and do stuff that you don't. This class will teach you how you can sell more and grow your results. It's not rocket science, it's about how you make your guest feel and what kind of experience you create for them. Take an hour of your time and watch this course. I guarantee you (there's a guarantee on these courses anyway) that even if you take away 10% into your restaurant, you will pay up the cost of this course within a shift by not being an average server. An hour of your time with 11 videos about how to be the top dog in your restaurant. A couple of cheat sheets to follow along (you can even print it and read it in the staff bathroom during your next shift to make sure you get it!). In this sweet hotel management training course, we'll touch on Guests' expectations, Total guest satisfaction, Human personalities, Handling complaints, Business Acumen, Tips, and tricks, etc. "It sounds boring" I hear you cry, well that's the stuff that'll fill turn you into a superstar server. You'll learn how to provide amazing service, build relationships with everyone you serve, and understand the restaurant biz a little better. It'll make you a better server for your guests and a better employee for your boss (you know better shifts and better sections). I'll be here to answer any questions you got. Remember the only people complaining about tips and the restaurant being quiet are the ones not making money. I've always been a top earner and enjoyed the restaurant business. Learn how now, make an investment that can give you large returns. Be smart:)
