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所在平台: Udemy |
课程主页: https://www.udemy.com/course/ace-the-csa-exam/
课程评论：没有评论
课程名称：通过ServiceNow认证系统管理员（CSA）考试 课程概述：欢迎参加全面的ServiceNow认证系统管理员（CSA）考试准备课程。本课程精心设计，涵盖了CSA认证考试的所有要求，确保您能够在ServiceNow管理之旅中脱颖而出。 第一部分：平台概述和导航 开始您的ServiceNow探索之旅，了解平台的基本功能，熟悉其能力，并了解您的ServiceNow实例布局。学习如何使用下一代体验统一导航高效地浏览平台。 第二部分：实例配置和用户管理 深入了解应用程序和插件的安装，学习如何根据组织独特需求个性化您的实例。掌握用户、组和角色的管理。 第三部分：为协作配置应用程序 掌握列表、过滤器和标签的复杂性。深入列表和表单的构成，学习高级表单配置技术。了解任务管理、可视化任务板、报告、仪表板和性能分析，探索如何设置通知以实现无缝沟通。 第四部分：自助服务与自动化 探讨知识管理、服务目录、流设计器和虚拟代理，以提升用户体验和自动化关键流程。 第五部分：数据库管理 提高您在数据架构、应用程序/访问控制、数据导入、CMDB和CSDM方面的管理能力。 第六部分：数据迁移与集成 学习UI政策、业务规则、系统更新集和ServiceNow中的脚本，以促进数据迁移和集成。 我将引导您通过每个主题，确保您获得在ServiceNow管理中所需的知识和技能。迈出这一步，获取CSA认证，为您的ServiceNow成功职业生涯铺平道路。今天就注册，开始您的ServiceNow卓越之旅。 本课程与ServiceNow或其任何合作伙伴无关联。
Welcome to the comprehensive ServiceNow Certified System Administrator (CSA) Exam Preparation course. This program is meticulously designed to cover every requirement of the CSA certification exam, ensuring that you're well-equipped to excel in your ServiceNow administration journey.Section 1: Platform Overview and NavigationBegin your ServiceNow adventure by exploring the platform's fundamental aspects, gaining insights into its capabilities, and becoming familiar with your ServiceNow instance's layout. Learn how to effectively navigate the platform using the Next Experience Unified Navigation.Section 2: Instance Configuration and User Administration Delve into the installation of applications and plugins and discover how to personalize your instance to meet your organization's unique needs. Learn the ins and outs of administering users, groups, and roles.Section 3: Configuring Applications for CollaborationMaster the intricacies of lists, filters, and tags. Dive into the anatomy of lists and forms, and learn advanced form configuration techniques. Understand task management, visual task boards, reporting, dashboards, and performance analytics. Explore how to set up notifications for seamless communication.Section 4: Self-Service & AutomationExplore knowledge management, the Service Catalog, Flow Designer, and Virtual Agent to enhance user experiences and automate key processes.Section 5: Database ManagementGain proficiency in managing your data schema, application/access control, data importation, CMDB, and CSDM.Section 6: Data Migration and IntegrationLearn about UI policies, business rules, system update sets, and scripting in ServiceNow to facilitate data migration and integration.I will guide you through each topic, ensuring you gain the knowledge and skills needed to excel in ServiceNow administration. Take this step toward your CSA certification and a successful career in ServiceNow. Enroll today to get started on your path to ServiceNow excellence.This course in not affiliated with ServiceNow or any of it's partners.
