A Practical Approach to Training for Results

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课程名称:A Practical Approach to Training for Results 课程概述:我们都经历过各种类型的培训课程,有些课程为我们的工作提供了改进技能的极佳学习体验,而有些课程则让我们觉得不如看一场肥皂剧。该课程分享了如何利用基本的人类因素、行为原则和经验知识进行有效的培训,以确保学员能够将理论知识习惯性地应用于实践中。课程开始时,学员将明确以下几点: 1. 培训的目的是什么 2. 培训过程应如何结构和运行 3. 培训三脚架的原则 4. 问题解决原则 5. 技术培训与非技术培训的区别 6. 欣赏式探究的原则 为了有效培训,培训者需深入理解基本人类因素概念,包括: - 坦率 - 决策 - 有效沟通 - 领导技能 - 变更管理 - 信息管理 - 威胁与错误的管理 - 动机与士气 - 安全与操作文化 - 情境意识 - 压力及其管理 - 工作负荷管理 课程继续探讨文化概念,包括文化能力,这引出了培训过程中的一个主要支柱——理解合规与一致性之间的差异及其对培训设计和实施的影响。最后,课程回顾了在过程中学到的原则,以及这些原则如何共同塑造培训过程。

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We have all experienced varied types of training courses - those which were such a great learning experience and from which we picked up skills to improve the quality of our work and those which we will perhaps have made better use of our time watching a soap opera on television.The course shares how basic human factors, behavioral principles, and experiential knowledge are employed to effectively train, with the purpose of ensuring that theoretical lessons learned can and will habitually be put into practice by trainees.The session starts with gaining a clear understanding of:What the purpose of training should beHow the training process should be structured and runThe principles of the Training TripodProblem-solving principlesThe difference between Technical and Non-Technical trainingThe principle of Appreciative InquiryTo train effectively, the trainer must have a good understanding of Basic Human Factor concepts. These are concepts such as listed below and how they affect the training process:AssertivenessDecision MakingEffective CommunicationLeadership SkillsManagement of ChangeManagement of InformationManagement of Threats & ErrorsMotivation and MoraleSafety and Operational CultureSituational AwarenessStress & Management of StressWorkload ManagementThe course continues with understanding cultural concepts including Cultural Competence. This leads to one of the major pillars of requirements of the training process - understanding the differences between Compliance and Conformance and their effect on designing and running training processes.The course rounds up with a review of principles learned during the process and how they all come together to shape training processes.

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