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所在平台: Udemy |
课程主页: https://www.udemy.com/course/a-complete-guide-to-agile-crm/
课程评论：没有评论
课程名称：全面了解Agile CRM 概述：本课程专为想要学习客户关系管理的商业管理学生和企业员工而设计，重点介绍基于SAAS的强大客户关系管理软件Agile CRM。该工具能够帮助用户处理日常业务流程，如项目管理、任务、活动、电子邮件、支持中心及销售漏斗等。如果您是一名销售专业人士，Agile CRM将帮助您高效跟踪潜在客户并将其转化为交易。在客户批准采购订单后，您还可以通过中央控制面板发送发票并跟踪付款情况。如果您是营销专业人士，Agile CRM能帮助您有效创建活动和推广项目，与他人在线协作并顺利执行项目。该系统能够高效跟进和管理各项营销活动。如果您是支持/服务人员，Agile CRM能够帮助您高效跟踪客户生成的各种支持问题和服务请求，全面管理客户的特定支持请求。如果您是一名管理专业人士，Agile CRM将帮助您有效监督各部门的活动，并生成工作进展和销售漏斗的报告。该系统能够从一个中央接口跟踪所有员工的业务活动和进展。 课程涵盖的主题包括：用户界面、设置、潜在客户/联系人/公司、活动、销售漏斗、账单和发票、任务和日历、客户支持。
This course is for Business Administration Students and Corporate Employees who want to learn about Customer Relationship Management with the powerful SAAS based CRM software Agile CRM. This tool helps in dealing with daily business processes like managing Projects, Tasks, Campaigns, EMails, Support Centre, Sales Funnels etc. If you are a Sales Professional the with the help of Agile CRM you can efficiently follow Leads and convert them into Deals. After that when the Purchase Order gets sanctioned by the Client you can also send an Invoice from a Central Control Panel and track payments made. If you are a Marketing Professional with the help of Agile CRM you can efficiently create Campaigns and Promotional Projects and collaborate with others online and execute those projects. The system helps you to efficiently create campaigns and follow things up. If you are Support/Service Personnel with the help of Agile CRM you can efficiently follow up various Support Issues and Service Requests that has been generated by your customers. The system helps you to efficiently manage customer specific support request. If you are a Management Professional with the help of Agile CRM you can efficiently follow activities undertaken by various departments and pull reports on Work Progress and Sales Funnel etc. The system helps you to track all your employees business activities and progress from a central interface. The Topics we have covered in the Agile CRM Course are:User InterfaceSettingsLeads/Contacts/CompaniesCampaignSales FunnelBilling and InvoicingTasks and CalendarsCustomer Support
