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所在平台: Udemy |
课程主页: https://www.udemy.com/course/8d-problem-solving-r/
课程评论：没有评论
Coursera 课程“8D问题解决方法实用指南”摘要 本课程旨在为希望改进问题解决方法的专业人士、新工程师或工程师候选人提供实用的8D问题解决 Methodology 指导。8D方法在全球的多个领域被广泛应用，是实现可持续改进、消除潜在索赔/风险和减少索赔复发的关键。没有系统性的缺陷处理方法，就无法实现持续改进。 本课程将帮助您： * **提升问题解决能力**：学习一种系统性的方法来解决制造和项目管理中的关键缺陷。 * **理解8D方法的价值**：认识到8D方法在消除潜在风险、减少索赔复发及实现可持续改进方面的重要性。 * **评估和撰写8D报告**：无论是评估他人的8D报告，还是作为负责人回复客户，都将学到如何正确地进行。 * **通过实际案例学习**：课程包含实际案例研究，帮助您反思现有状况并巩固知识。 * **规避常见错误**：识别并避免在8D各步骤中可能出现的常见错误，从而更有效地聚焦关键点。 * **强调团队协作和GEMBA分析**：理解8D方法是团队导向的，强调组建正确的团队成员以及进行现场（GEMBA）分析的重要性。 * **认识跨部门应用**：理解问题解决不仅是质量部门的职责，供应链、采购等部门也需要掌握系统性解决关键缺陷的方法。 * **掌握8D基础**：在A3报告和OnePager等工具应用之前，清晰地学习8D的八个步骤并理解其核心思维。 **8D方法的核心步骤包括：** * **D1: 建立团队 (Building Team)** * **D2: 问题描述 (Problem Description)** * **D3: 临时措施（遏制措施）(Containment Action)** * **D4: 根本原因分析 (Root Cause Analysis)** * **D5: 制定纠正措施计划 (Countermeasure/Corrective Action Planning)** * **D6: 实施纠正措施 (Implementation of Corrective Actions)** * **D7: 标准化 (Standardization)** * **D8: 经验教训 (Lesson Learned)**
This is a practical course for people who would like to improve their problem solving approach or New engineers/engineer candidates who are trying to learn problem solving methodology in project management and manufacturing areas.Many disciplines around the world are using 8D problem solving methodology as it is critical to achieve sustainable action, eliminate potential claims/risks and minimize claim reocccurrence.Without handling defects methodically, it will not be possible to achieve continuous improvement.----------------------------------------On the professional side, you may be responsible for evaluating many 8D reports or you may be the owner to respond to your customer in a proper way.Within this course, you will also see practical case study and reconsider your current status and refresh your knowledge.Some common mistakes will guide you to focus right points directly in each 8D steps.We need to understand that 8D methodology includes team-oriented approach, but defining right team members with GEMBA analysis will surely be crucial.Problem solving is not only related to quality department, but also other departments such as supply chain, purchasing etc. need to learn how to systematically solve the critical defects. A3 report and OnePager implementations are very common, but before all of them, 8 steps must be clearly learned and the mindset must be primarily understood.----------------------------------------D1: Building TeamD2: Problem DescriptionD3: Containment ActionD4: Root Cause AnalysisD5: Countermeasure/Corrective Action PlanningD6: Implementation of Corrective ActionsD7: StandardizationD8: Lesson Learned
