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所在平台: Udemy |
课程主页: https://www.udemy.com/course/70-685-enterprise-desktop-support-technician-for-windows-7/
课程评论：没有评论
**课程名称：** 70-685: Windows 7 企业桌面支持技术员 **课程概述：** 本课程专为负责Microsoft Windows日常故障排除的IT支持人员设计，旨在提升学员在Windows XP和Windows Vista方面的知识，使其能够胜任Tier 2支持环境中Windows 7企业桌面支持技术员（EDST）的工作。课程的最终目标是使学员能够熟练支持Windows 7操作系统，并解决Windows 7环境下的技术故障问题。 **目标学员：** 本课程适合具有Windows XP和Windows Vista支持经验，并希望成为Windows 7企业桌面支持技术员（EDST）的信息技术（IT）专业人士。 **课程内容重点：** * 提升在Windows XP和Windows Vista环境下的实践技能。 * 重点学习Windows 7操作系统特性及相关技术的支持。 * 掌握在Tier 2支持环境中解决用户终端设备问题的能力。 * 专注于解决Windows 7环境下的技术故障。 **考试准备：** 本课程基于70-685官方考试内容，旨在帮助学员为该考试做好充分准备。通过此考试是获得企业桌面支持技术员（EDST）专业认证的最终要求。
The 70-685: Enterprise Desktop Support Technician training course is ideal for the IT support staff responsible for day-to-day troubleshooting of the end-user devices running on Microsoft Windows. The course enhances the students' knowledge of Windows XP and Windows Vista so that they are able to work on Windows 7 as Enterprise Desktop Support Technicians (EDSTs) in Tier 2 support environments. The ultimate goal of this training is to enable the candidates to support the Windows 7 operating system and solve technical troubleshooting problems in a Windows 7 environment. The course is designed for Information Technology (IT) professionals who have experience with Windows XP and Windows Vista and want to work as Windows 7 Enterprise Desktop Support Technicians (EDSTs). The course is based on the official exam contents of the 70-685 exam and prepares the candidates for the same. The certification exam is the final requirement for the Enterprise Desktop Support Technician (EDST) professional credential.
