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所在平台: Udemy |
课程主页: https://www.udemy.com/course/7-keys-to-workplace-coaching/
课程评论：没有评论
Coursera 课程《职场教练指南》为您提供一套简单、直接、实用的职场教练技巧。无论您是管理者、主管还是创业者，本课程都将帮助您掌握以下核心内容： **核心内容：** * **教练式沟通:** 学习如何建立和保持教练式状态，以及有效的沟通技巧，让教练过程事半功倍。 * **GROW 模型:** 深入理解 GROW 模型（目标、现实、障碍、意愿），掌握何时以及如何运用它，并学习关键提问技巧，引导谈话走向成功。 * **“七把钥匙”:** 通过 14 个简短的讲座，学习职场教练的“七把钥匙”，并学会如何在管理者和教练角色之间自如切换。 * **赋能式提问:** 掌握能够带来卓越绩效对话的提问技巧，即使在非正式情境下也能营造教练氛围。 * **反馈与倾听:** 学习提供精准、有针对性的反馈，帮助员工自我调整表现，并提升倾听和观察能力，增强影响力。 * **关注绩效:** 课程强调教练应保持对绩效提升的专注，与心理治疗区分开来，通过同理心引导，提升员工表现与敬业度。 * **经理人教练 vs. 专业教练:** 讲解如何在团队中扮演好“经理人即教练”的角色，以及何时需要引入专业教练。 **课程亮点：** * **投资回报率:** 课程手册包含统计数据，展示高绩效教练对个人和企业的巨大投资回报。 * **问题驱动:** 强调提问的力量，让学习者理解问题是如何引导思考和解决的。 * **附赠视频:** 提供两个额外的视频，进一步巩固 GROW 模型的使用以及提问和倾听技巧的提升。 本课程旨在帮助您成为一名更出色的职场教练，推动个人和团队的成长与发展。
If you're a manager, a supervisor, or an entrepreneur and you want to coach your people - this course gives you simple, to the point, no-nonsense and effective advice on workplace coaching. It shows you the straightforward approach to: ·Coaching presence - how to create and maintain it ·The GROW Model - what it is, how and when to use it and the questions to ask ·Communication techniques that make coaching work In 14 short lectures the course teaches you the ‘7 Keys' to coaching and how to change gears from manager to coach and back with no fallout. It helps you to understand your objective before you start, how to manage expectations and how to use the GROW Model - with its questions to run the session to a great result. The course gives you questioning skills that make for excellent ‘performance conversations' - a perfect way to create a coaching environment without even beginning any ‘formal' coaching. It dispels any concept of a ‘psychotherapy' approach and shows you how, with appropriate empathy, to keep the sessions focused on increasing performance and employee engagement. You'll get a simple model for giving spot-on feedback that helps people to adjust their own performance. You'll see how to improve your level of influence and inject new energy into your listening and observation skills. There are two bonus video ‘extras' - to help with using the GROW Model and improve your questioning and listening techniques. It shows you the power of questions and how people cannot ‘not answer' a question. The statistical studies that show the massive return on investment and the benefits to people who are coached are included in the manual. The need for good performance coaches in business is getting stronger. It explains the difference between manager-as-coach and hiring in a professional and how to make it work.
