Six Sigma Green Belt: Kano Analysis Specialist (Accredited)

所在平台: Udemy

课程主页: https://www.udemy.com/course/7-easy-steps-to-construct-kano-analysis/

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课程名称:六西格玛绿带:Kano分析专家(认证) 课程概述: 本课程旨在培养学员成为经过认证的Kano分析专家(Accredited Kano Analysis Specialist),通过完成课程可获得官方的PDU、CPD和CEU学分。学员在课程结束后可选择免费申请Kano分析专家认证考试,成功通过后将获得官方认可的Kano分析专家认证。该考试由全球知名的Lean Six Sigma证书机构AIGPE™(高级创新集团卓越)主办,允许学员在课程之外进行注册。 该Kano分析培训课程由PMI®(项目管理协会)授权,是一个行业公认的培训项目。完成此课程后,学员将获得官方认证,并可获得1.0的PDU、PDC、CPD或CEU学分,这有助于推动职业发展,并获得进一步的职业认可。 Kano分析是一种独特的工具,旨在帮助理解客户的需求和要求,并将其分类和优先排序。在六西格玛项目的定义阶段,Green Belt或Black Belt使用Kano分析找出业务流程中的痛点,帮助企业更好地了解客户要求,并集中精力满足客户关注的要点。 通过本课程,您将学习: - Kano分析的定义 - 客户需求的不同类型 - 建立Kano分析网格的方法 - 如何制作和管理Kano问卷 - 使用Kano评估表的方法 - 系统化优先排序已识别的需求 - 使用Kano分析的优缺点 课程采用7个简单步骤教授Kano分析的构建,同时提供案例研究,以帮助学员在实践中应用理论知识。完成课程后,学员将获得PDU和CPD学分证书,证书申请需支付小额处理费用。 现在就加入我们,成为Kano分析专家,让您的客户成为您的忠实支持者!

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CERTIFIED KANO ANALYSIS SPECIALIST (ACCREDITED) Earn Accredited Kano Analysis Specialist Certification 1 official PDU CPD CEUNOTE: Students who complete this Kano Analysis Specialist Certification course are offered the opportunity to apply for an optional Kano Analysis Specialist Certification Exam, free of charge. Passing this certification exam enables you to earn the officially accredited Kano Analysis Specialist Certification. This external exam, which is both optional and free (for the first two attempts), takes place off the Udemy platform. It requires registration (name, email, and your Udemy certificate) and is administered by AIGPE™ (Advanced Innovation Group Pro Excellence), a global Lean Six Sigma Credentialing Organization serving professionals in 193+ countries across various industries.INDUSTRY RECOGNIZED ACCREDITED KANO ANALYSIS SPECIALIST CERTIFICATION:Authorized Training Partner - PMI®: AIGPE™ is the Official Authorized Training Partner (ATP) of the globally recognized Project Management Institute (PMI®) (Provider No. 5573). The PMI® Authorized Training Partner seal is a registered mark of the Project Management Institute, Inc.CPD Accredited Training & Certification: This Kano Analysis Training Program and the Kano Analysis Specialist Certification you receive is accredited by the globally renowned CPD Certification Service (Provider No: 14627, Certificate No: AO29014-09). Recognized as a "Provider of Choice" by SHRM: AIGPE™ is also recognized as a "Provider of Choice" (Recertification Partner) of the world's largest society for Human Resources called the Society for Human Resource Management (SHRM). Earn PDUs/PDCs/CPDs/CEUs: Due to the above accreditations and associations, after completing this course and passing the certification exam, you receive a globally recognized certification in which 1.0 official PDUs/PDCs/CPDs/CEUs are granted (at no extra cost).With increasing competition and constantly changing customer requirements, it has become exceedingly important to learn the art and science of prioritizing the most important needs and requirements of your customers. Kano Analysis is a unique tool that has a structured approach to understand these customer requirements, translates those needs/requirements into specific categories and prioritizes them. This tool is extensively used by Six Sigma Green Belts and Black Belts in their Lean Six Sigma projects. The Kano Analysis is most effective in the Define Phase of any Six Sigma Green Belt or a Six Sigma Black Belt project. In the Define Phase, the Green Belt or the Black Belt looks for pain areas of the business process. When Kano Analysis is used, it helps understand customer requirements and provides a laser sharp focus on only those requirements that your customer's care about. This tool can also be used as a standalone tool that is independent of a Six Sigma project.If You want to THRIVE in Today's Competitive Environment, You must Make Your Customers Your Raving Fans. This is only possible when You Focus and Deliver exactly What Your Customer Wants. Kano Analysis is the Only Tool that helps You Identify What Your Customers Exactly Want.In this course, you will learn:What is Kano Analysis?What are the different types of Customer Requirements?How to build the Kano Analysis Grid?How to create and administer the Kano Questionnaire?How to use the Kano Evaluation Table?How to Systematically Prioritize the Identified Requirements?What are the advantages and disadvantages of using the Kano Analysis?The Course is designed to teach you how to construct the Kano Analysis in 7 Easy Steps. It also provides a working case study that evolves at each step of your journey in this course. The course aims to provide you an immersive training experience that not only teaches you the theoretical concepts but also helps you learn to apply them in real-world scenarios. Obtain Your PDU and CPD Credit CertificatesAIGPE takes pride in being an official Authorized Training Partner (ATP) of the prestigious Project Management Institute (PMI). Provider Number: 5573. The PMI Authorized Training Partner (ATP) Seal is a registered mark of the Project Management Institute, Inc. Completing this course enables you to earn 1 pre-approved PDU (Professional Development Units) Credits, supporting your continuous professional development in line with PMI's standards.In addition, this course has received official accreditation from the CPD Certification Service. Provider No: 14627. Certificate No: A029014-09. This accreditation ensures that participants earn 1 pre-approved CPD/CEU (Continuing Professional Development / Continuing Educational Units) Credits upon completion of this course, further endorsing your commitment to maintaining and enhancing your professional skills.To formally recognize your achievement, PDU or CPD/CEU Credit Certificates are available upon request. A minimal processing fee of $1.99 per certificate applies. These certificates serve as an official documentation of the accrual of the PDU or CPD/CEU credits and are endorsed by these leading organizations, Project Management Institute (PMI) and CPD Certification Service respectively. Requesting these certificates is entirely optional and is not a part of the course purchase. Further details are provided in the course content.What are you waiting for? Enroll today, become a Kano Analysis Specialist and turn your Customers into Your Raving Fans for a life-time.

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