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所在平台: Udemy |
课程主页: https://www.udemy.com/course/220-1102-comptia-a-core-2-study-guide/
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课程名称：（220-1102）CompTIA A+ 核心2 - 学习指南 课程概述： 本课程是为帮助您准备CompTIA A+认证考试而设计的。要获得CompTIA A+认证，您必须通过两门考试：核心1 (220-1101) 和核心2 (220-1102)。 本学习指南将重点关注核心2 (220-1102) 考试内容，涵盖以下关键领域，以验证您是否具备成功候选人所需的知识和技能： * **操作系统 (Operating Systems):** 熟悉主流操作系统（如Windows、macOS、Linux）的安装、配置、管理和故障排除。 * **安全 (Security):** 理解并应用基本的安全概念和实践，以保护系统和数据免受威胁。 * **软件故障排除 (Software Troubleshooting):** 诊断和解决常见的软件问题，包括应用程序故障、兼容性问题和性能低下。 * **操作流程 (Operational Procedures):** 掌握IT支持服务中典型的操作流程，包括文档记录、问题跟踪和客户沟通。 完成此核心2部分，相当于在帮助台支持技术员、桌面支持技术员或现场服务技术员等岗位上积累12个月的实际工作经验。 请注意，此处列出的内容是为更清晰地说明考试目标而提供的示例，并非考试内容的全部。 考试详情： * 每门考试包含60道题目。 * 考试时间为90分钟。 * 通过分数线为65%。
Candidates are encouraged to use this study guide to help prepare for the CompTIA A+ Core 1 (220-1101) certification exam. In order to receive the CompTIA A+ certification, you must pass two exams: Core 1 (220-1101) and Core 2 (220-1102). The CompTIA A+ Core 1 (220-1101) and Core 2 (220-1102) certification exams will verify the successful candidate has the knowledge and skills required to:Core 1:• Install, configure, and maintain computer equipment, mobile devices, and software for end users• Service components based on customer requirements• Understand networking basics and apply basic cybersecurity methods to mitigate threats• Properly and safely diagnose, resolve, and document common hardware and software issues• Apply troubleshooting skills and provide customer support using appropriate communication skills• Understand the basics of scripting, cloud technologies, virtualization, and multi-OS deployments in corporate environmentsCore 2:• Operating Systems• Security• Software Troubleshooting• Operational ProceduresThis is equivalent to 12 months of hands-on experience working in a help desk support technician, desktop support technician, or field service technician job role. These content examples are meant to clarify the test objectives and should not be construed as a comprehensive listing of all the content of this examination.All exams includes 60 questions each with 90 minutes to complete. The passing score is 65%.
