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所在平台: Udemy |
课程主页: https://www.udemy.com/course/10-steps-to-replacing-workplace-bullying/
课程评论：没有评论
**课程名称：** 职场欺凌的10个应对步骤 **课程概述：** 本课程由国际知名的职场欺凌专家 Catherine Mattice 主讲，她也是一本被誉为“最全面、最有价值的职场欺凌指南”的作者。课程旨在帮助学员掌握系统性心理虐待的识别、影响以及应对策略。 根据2012年CareerBuilder的一项研究，35%的职场人士会遇到职场欺凌者。职场欺凌是一种系统性的心理虐待，它会贬低和侮辱受害者，导致目标群体和旁观者产生焦虑、抑郁、职业倦怠以及降低工作满意度。欺凌行为包括频繁的吼叫、操纵工作、恶意邮件、社交孤立以及其他多种负面行为。如果放任不管，它将给组织带来严重的破坏性后果，包括更高的员工流失率、沟通障碍、工作质量下降和糟糕的客户服务。 **课程内容：** 本课程将引导学员完成一系列步骤，以制定有效的应对职场欺凌的策略，并提供一份分步指南，帮助学员建立一个健康的职场环境，让员工能够茁壮成长。 **核心目标：** * 识别职场欺凌的不同形式。 * 理解职场欺凌对个人和组织造成的负面影响。 * 学习并实践应对职场欺凌的有效策略。 * 掌握建设健康、积极职场环境的方法。
According to a 2012 study by CareerBuilder, 35% of the workforce encounters bullies at work. Workplace bullying is systematic psychological abuse that degrades and humiliates, and causes anxiety, depression, burnout, and lower levels of job satisfaction in targets and bystanders. Bullying includes frequent yelling, manipulation of work, nasty emails, social isolation, and a host of other negative behaviors. If allowed to flourish, it invites severe, damaging consequences for your organization, including increased turnover, communication breakdown, reduced quality in work and poor customer service.Join Catherine Mattice, internationally-recognized expert and author of the book hailed by Ken Blanchard as "the most comprehensive and valuable handbook" on workplace bullying, as she takes you through the process of developing effective strategies for dealing with workplace bullying and provides a step-by-step guide for building a healthy workplace where employees can thrive.
