Six Sigma: Define and Measure

所在平台: EdxArchive

课程类别: 其他类别

大学或机构: TUMx

授课老师: Martin Grunow Holly Ott

课程主页: https://www.edx.org/archive/six-sigma-define-measure-tumx-qpls1x

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课程简介

An introduction to the Six Sigma methodology and DMAIC cycle for process improvement with a focus on the Define and Measure phases.

课程大纲

  • To understand the background and meaning of the Six Sigma methodology and the role of the DMAIC process improvement cycle.
  • To identify the Voice of the Customer and translate into Critical to Quality parameters.
  • To calculate process yield and process capability.
  • How to apply the Define and Measure phases of the DMAIC cycle in your work or research, to identify problems and quantitatively assess the impact of process changes using statistical analysis.

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课程详情

Understand the background and meaning of Six Sigma and the five steps of the DMAIC process improvement flow: Define, Measure, Analyse, Improve and Control. Discuss what "Quality" means and how to identify the Voice of the Customer.

You will learn how to set an improvement project goal, calculate process yield, and identify Critical to Quality parameters.

You will learn how to map a process and to use the necessary statistical techniques to establish the baseline performance of a process and to calculate the process capability.

To complement the lectures, we provide interactive exercises, which allow learners to see the statistics "in action." Learners then master the statistical concepts by completing practice problems. These are then reinforced using interactive case-studies, which illustrate the application of the statistics in quality improvement situations.

Upon successful completion of this program, learners will earn the Technical University of Munich Lean Six Sigma Yellow Belt Certification, confirming mastery of the fundamentals of Lean Six Sigma to a Yellow Belt level, based on the American Society of Quality's Body of Knowledge for the Certified Six Sigma Yellow Belt.

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