Planning a Patient Safety or Quality Improvement Project (Patient Safety III)

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课程简介

Johns Hopkins University

课程大纲

In this module, you will be introduced to the process and format of A3 problem solving. You will learn the key components of an A3 for to define and start an improvement project to maximize your chances of success. Additionally, a set of tools will be covered that are commonly used in the actual improvement project, which will identify underlying process issues and their root causes.

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课程详情

This course provides students with a set of tools and methodologies to plan and initiate a Problem Solving or Quality Improvement project. The first module presents methods for selecting, scoping and structuring a project before it is even initiated. It also introduces the project classifications of implementation and discovery. The second module describes the A3 problem solving methodology and the tool itself. Further in that same module, the student is shown tools to identify problems in flow, defects, and waste and to discover causes, brainstorm, and prioritize interventions. Module 3 shows a methodology within the implementation class. These methods are designed to overcome emotional and organizational barriers to translating evidence-based interventions into practice. The fourth and last module looks at one more way to approach improvement projects in the discovery class. These tools are specifically for new, out-of-the-box design thinking.

计划患者安全或质量改善项目(患者安全III):本课程为学生提供了一套计划和启动问题解决或质量改善项目的工具和方法。第一个模块介绍了在项目启动之前就对其进行选择,范围界定和结构化的方法。它还介绍了实现和发现的项目分类。第二个模块描述了A3解决问题的方法和工具本身。在同一模块中,进一步向学生展示了识别流程,缺陷和浪费的问题,发现原因,进行头脑风暴并确定干预措施优先级的工具。模块3显示了实现类中的方法。这些方法旨在克服将基于证据的干预措施付诸实践的情感和组织障碍。第四个模块也是最后一个模块,探讨了探索类中改进项目的另一种方法。这些工具专门用于开箱即用的新设计思维。

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