Successful Negotiation: Essential Strategies and Skills

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University of Michigan

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Through this course you'll learn and practice the strategies and skills that will help you become a successful negotiator in your personal life and business transactions. After completing this module, you'll be able to state the four key stages of negotiation and what you need to do successfully complete this course.

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We all negotiate on a daily basis. On a personal level, we negotiate with friends, family, landlords, car sellers and employers, among others. Negotiation is also the key to business success. No business can survive without profitable contracts. Within a company, negotiation skills can lead to your career advancement. I hope that you will join the hundreds of thousands of learners who have made “Successful Negotiation” one of the most popular and highly-rated MOOCs worldwide. In the course, you’ll learn about and practice the four steps to a successful negotiation: (1) Prepare: Plan Your Negotiation Strategy (2) Negotiate: Use Key Tactics for Success (3) Close: Create a Contract (4) Perform and Evaluate: The End Game To successfully complete this course and improve your ability to negotiate, you’ll need to do the following: (1) Watch the short videos (ranging from 5 to 20 minutes). The videos are interactive and they include questions to test your understanding of negotiation strategy and skills. You can speed up or slow down videos to match your preferred pace for listening. Depending on your schedule, you can watch the videos over a few weeks or you can binge watch them. A learner who binge-watched the course concluded that “It’s as good as Breaking Bad.” Another learner compared the course to “House of Cards.” Both shows contain interesting examples of complex negotiations! (2) Test your negotiation skills by completing the negotiation in Module 6. You can negotiate with a local friend or use Discussions to find a partner from another part of the world. Your negotiation partner will give you feedback on your negotiation skills. To assist you with your negotiations, I have developed several free negotiating planning tools that are related to the course. These tools and a free app are available at http://negotiationplanner.com/ (3) Take the final exam. To successfully complete the course, you must answer 80% of the questions correctly. The exam is a Mastery Exam, which means that you can take it as many times as you want until you master the material. Course Certificate You have the option of earning a Course Certificate. A Certificate provides formal recognition of your achievements in the course and includes the University of Michigan logo. Learn more about Certificates at: https://learner.coursera.help/hc/en-us/articles/209819053-Get-a-Course-Certificate This course is also available in Spanish and Portuguese. To join the fully translated Spanish version, visit this page: https://www.coursera.org/learn/negociacion/ To join the fully translated Portuguese version, visit this page: https://www.coursera.org/learn/negociacao Subtitles for the videos are available in English, Ukrainian, Chinese (Simplified), Portuguese (Brazilian), Spanish Created by: University of Michigan The course logo composite is shared with a Creative Commons CC BY-SA (https://creativecommons.org/licenses/by-sa/2.0/) license, and was created using images provided courtesy of Flazingo Photos (http://bit.ly/1zOylRm) and K2 Space (https://www.flickr.com/photos/k2space/14257556613/in/set-72157644732478432).

成功的谈判:基本策略和技巧:我们每个人每天都在谈判。就个人而言,我们与朋友,家人,房东,汽车销售商和雇主等进行谈判。谈判也是业务成功的关键。没有有利可图的合同,任何企业都无法生存。在公司内部,谈判技巧可以促进您的职业发展。 我希望您会与成千上万的学习者一起,使“成功的谈判”成为全球最受欢迎的MOOC之一。在课程中,您将学习并练习成功谈判的四个步骤:    (1)准备:计划您的谈判策略    (2)谈判:运用成功的关键策略    (3)关闭:创建合同    (4)表演与评估:终结游戏 为了成功完成本课程并提高谈判能力,您需要执行以下操作: (1)观看短片(5至20分钟)。这些视频是交互式的,其中包含问题,以测试您对谈判策略和技能的理解。您可以加快或减慢视频速度,以符合您喜欢的收听速度。根据您的日程安排,您可以观看数周的视频,也可以疯狂观看。狂热地观看了该课程的学习者得出的结论是:“这与Breaking Bad一样好。”另一位学习者将该课程与“纸牌屋”进行了比较。两者都展示了有趣的复杂谈判示例! (2)通过完成模块6中的谈判来测试您的谈判技巧。您可以与当地朋友谈判,也可以使用“讨论”从世界其他地方寻找合作伙伴。您的谈判伙伴将为您提供有关您的谈判技巧的反馈。为了帮助您进行谈判,我开发了一些与课程相关的免费谈判计划工具。这些工具和一个免费应用程序可从http://negotiationplanner.com/获得。 (3)参加期末考试。要成功完成课程,您必须正确回答80%的问题。该考试是一项精通考试,这意味着您可以根据需要参加任意多次,直到掌握材料。 课程证书 您可以选择获得课程证书。证书是对您在本课程中所取得成就的正式认可,并包括密歇根大学徽标。要了解有关证书的更多信息,请访问:https://learner.coursera.help/hc/en-us/articles/209819053-Get-a-Course-Certificate   该课程也有西班牙语和葡萄牙语版本。要加入完全翻译的西班牙语版本,请访问以下页面:https://www.coursera.org/learn/negociacion/ 要加入完全翻译的葡萄牙语版本,请访问以下页面:https://www.coursera.org/learn/negociacao 视频的字幕提供英语,乌克兰语,中文(简体),葡萄牙语(巴西),西班牙语 创建于:密西根大学 课程徽标组合与Creative Commons CC BY-SA(https://creativecommons.org/licenses/by-sa/2.0/)许可证共享,并使用Flazingo Photos提供的图像(http:// bit .ly / 1zOylRm)和K2 Space(https://www.flickr.com/photos/k2space/14257556613/in/set-72157644732478432)。

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