GMBA833 Negotiate and resolve conflict

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课程大纲

Resolving conflicts and negotiating agreements in the new world of work
Theories of conflict, pathways to resolution
Building and using a skillset: Moving from ‘knowing to doing’
The three negotiations: Content, process, and relationship
When context matters: Negotiating across a cultural divide
Coping with complexity: From multi-party negotiation to conflict transformation

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