The Fundamentals of Revenue Management: The Cornerstone of Revenue Strategy

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ESSEC Business School

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Welcome! In this first module, you will understand what revenue management is, why it’s important, simple steps to get started, how revenue management can increase profit through booking curve management and how effective yielding can improve a hotel’s profits. Moving forward, we’ll share best practices and better prepare you for today’s complex digital age.

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With a fixed capacity, a highly disposable product and high fixed costs, hotels are a natural candidate for the application of revenue management. Originally developed by the airlines in the 1970s, these analytics-based techniques help predict consumer behavior at the hotel’s market level so that the hotel can sell each room each night at the optimum price. With modern-day rising acquisition costs and distribution complexities, revenue management techniques have increasingly been adopted by both small and large hotel companies, making a comprehensive understanding of segmentation, forecasting and pricing an essential requirement for today’s hospitality professionals. The purpose of this course is to provide a core understanding of the fundamentals of revenue management, which ties into the larger picture of revenue strategy. The course is structured to provide an insightful look into Revenue Management. Created in conjunction with Duetto, this course is hosted by a group of revenue management leaders in both theory and with hands-on experience at properties around the world. Upon completion of the course students should be empowered with industry best practices, which can be applied across the vast diversification the hotel industry to empower those to optimize profits. Duetto delivers powerful revenue strategy solutions to the world’s leading hotels and casinos, combining unparalleled expertise with world-class cloud-based technology. Acknowledgement: Bela Nagy, Agnes Roquefort , Jonathon Liu, Frederic Toitot, Pierrick La Masne, Markus Keller - ACCOR Simone Truscello - ACE HOTELS. Richard Valtr - MEWS SYSTEM. Jean-Luc Chrétien - FAST BOOKING. Jeannette Ho - FAIRMONT RAFFLES HOTELS & RESORTS. Chinmai Sharma - TAJ HOTEL & RESORTS. Cindy Estis Green - KALIBRI LABS. Jason Thielbar - RED LION. Christopher Cooper - ROCCO FORTE. Rom Hendler - SANDS. Rafi Rejerano - AB Hotels. Riko Van Santen - KEMPINKI HOTELS & RESORTS. Vinod Sukhija - BANYAN TREE HOTELS & RESORTS. Olivier Flement - WALT DISNEY COMPANY. Cidalia Pinto Coehlo - LOUVRE HOTELS. Trevor Stuart-Hill - REVENUE MATTERS. Vincent Cusma, Marco Benvenuti, Eric Stoessel, Gayle Ehrean, Nevin Reed - DUETTO. Claire Bertrand, Vincent Chatain, Jessica Moses, Benjamin Six (ESSEC Business School), Emilie Dupré (IMAGE-IN), Gregory Halidy (TRIPLAY)

收入管理的基础知识:收入战略的基石:酒店拥有固定的容量,高度可支配的产品和较高的固定成本,是应用收入管理的自然选择。这些基于分析的技术最初是由航空公司于1970年代开发的,可帮助预测酒店市场水平上的消费者行为,从而使酒店能够以最佳价格每晚出售每个房间。 随着现代收购成本的上升和分销复杂性的增长,大小酒店公司越来越多地采用收入管理技术,因此,对细分,预测和定价的全面了解是当今酒店专业人士的基本要求。本课程的目的是提供对收入管理基础知识的核心理解,并将其与收入策略的整体联系起来。该课程的结构旨在深入了解“收入管理”。 该课程与Duetto共同创建,由一组理论和实践经验丰富的收益管理领导者主持。课程完成后,应赋予学生行业最佳实践的力量,这些最佳实践可以应用于酒店业的广泛多元化,从而使酒店业者获得最大的利润。 Duetto将无与伦比的专业知识与世界一流的基于云的技术相结合,为全球领先的酒店和赌场提供了强大的收入策略解决方案。 致谢:Bela Nagy,Agnes Roquefort,Jonathon Liu,Frederic Toitot,Pierrick La Masne,Markus Keller-ACCOR Simone Truscello-ACE酒店。理查德·瓦尔特(Richard Valtr)-MEWS系统。 Jean-LucChrétien-快速预订。珍妮特·何-费尔蒙莱佛士酒店及旅馆资源。 Chinmai Sharma-TAJ HOTEL&资源。辛迪·埃斯蒂斯·格林(Cindy Estis Green)-KALIBRI LABS。 Jason Thielbar-红狮。克里斯托弗·库珀(Christopher Cooper)-ROCCO FORTE。罗姆·亨德勒(Rom Hendler)-SANDS。 Rafi Rejerano-AB酒店。 Riko Van Santen-KEMPINKI HOTELS&资源。 Vinod Sukhija-榕树酒店&资源。 Olivier Flement-华特迪士尼公司。 Cidalia Pinto Coehlo-罗浮宫酒店。特雷弗·斯图尔特·希尔-收入事项。 Vincent Cusma,Marco Benvenuti,Eric Stoessel,Gayle Ehrean,Nevin Reed-DUETTO。克莱尔·伯特兰(Claire Bertrand),文森特·查恩(Vincent Chatain),杰西卡·摩西(Jessica Moses),本杰明·六(Benjamin Six)(ESSEC商学院),埃米莉·杜佩(EmilieDupré)(IMAGE-IN),格雷戈里·哈利迪(Gregory Halidy)(TRIPLAY)

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