Content Strategy for Professionals: Engaging Audiences

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课程主页: https://www.coursera.org/archive/engagement-strategy

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Northwestern University

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In this course, professionals at all levels of an organization will learn the best ways to engage an audience they want and need by smartly implementing their important, strategic stories and information and by using proven tools and techniques to enhance an audience’s experiences and interest. Content Strategy is a conversation that provides thought-leadership. It starts a “conversation” with users and stakeholders inside and outside an organization. Conversations are the natural way people think about complex issues. Conversations also enable people to develop “stories,” which lead to understanding and helpful mental pictures. Content Strategy practitioners are at all levels of the best enterprises – in all departments and sectors from the top leader to the newcomer in the ranks. In this complex information age, forward-thinking employees know that if they and their organizations are to thrive, they need to go beyond their job descriptions. They must master the most demanding communications frontier – creating engaging, strategic, honest stories and information that is valued by their most important audiences. In turn that will make their enterprise stand out. Regardless of their area of work, position or expertise, Content Strategy practitioners know how to use words, pictures, video, and social and mobile media to interact with their most important constituents with trustable, actionable information that the audience values and will use. The strategic content they produce enhances the user’s lives and deepens their understanding and engagement with the organization. Guest lecturers in this course include: -- Rachel Davis Mersey, Associate Professor, Medill, Northwestern -- Ed Malthouse, Theodore R. and Annie Laurie Sills Professor of Integrated Marketing Communications, Medill, Northwestern -- Bobby Calder, Charles H. Kellstadt Professor of Marketing & Director of the Center for Cultural Marketing, Kellogg, Northwestern -- Steven Duke, Associate Professor, Medill, Northwestern -- Janice Castro, Assistant Professor Emerita, Medill, Nothwestern

专业人员的内容策略:吸引受众:在本课程中,组织的各个级别的专业人员将通过巧妙地实现其重要的战略故事和信息并使用可靠的工具和技术来学习与所需和需要的受众互动的最佳方法。增强观众的体验和兴趣。 内容策略是提供思想领导力的对话。它开始与组织内外的用户和利益相关者进行“对话”。对话是人们思考复杂问题的自然方式。对话还使人们能够发展“故事”,从而引起理解和有益的心理印象。内容战略从业人员是最佳企业的各个层次-从最高领导者到新晋队伍的各个部门和部门。 在这个复杂的信息时代,有远见的员工知道,如果他们和他们的组织要蓬勃发展,他们就需要超越工作描述。他们必须掌握最苛刻的交流前沿–创造引人入胜的,战略性,诚实的故事和信息,并获得其最重要的受众的重视。反过来,这将使他们的企业脱颖而出。 不论他们的工作领域,职位或专业知识如何,内容策略从业者都知道如何使用文字,图片,视频以及社交和移动媒体与最重要的组成部分进行交互,从而获得受众重视并会使用的可信赖且可操作的信息。他们产生的战略内容可以改善用户的生活,并加深他们对组织的了解和参与。 本课程的客座讲师包括: -Rachel Davis Mersey,西北地区梅迪尔大学副教授 -麦道豪斯(Medhouse),西奥多·R。(Theodore R.)和安妮·劳里·西尔斯(Annie Laurie Sills),西北地区梅迪尔(Medill)整合营销传播教授 -Bobby Calder,Charles H. Kellstadt市场营销学教授西北凯洛格文化营销中心主任 -史蒂文·杜克(Steven Duke),西北地区梅迪尔大学副教授 -珍妮丝·卡斯特罗(Janice Castro),美国西北部地区梅迪尔(Medir)的埃默里塔大学助理教授

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