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所在平台: Coursera |
课程主页: https://www.coursera.org/learn/working-as-a-scrum-master
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课程名称：担任Scrum Master的工作 概述：随着趋势的发展，项目管理在各个开发领域中变得越来越重要，企业寻求更高效的开发项目管理方式。敏捷和Scrum方法论在一定程度上满足了管理环境的变化需求。无论你是敏捷方法的新手，还是希望提升项目管理技能，本课程将为你提供作为Scrum Master所需的知识和工具，助你在这一角色中脱颖而出。 课程大纲： 1. **Scrum及Scrum Master基础** - 该模块分为两课。第一课介绍Scrum Master的职责，帮助你理解这一角色的独特性。第二课聚焦于如何成功担任Scrum Master，以及在此角色中需要具备的技能和品质。通过实践活动巩固学习，如为不同情境创建人物角色。 2. **Scrum Master作为促进者和教练** - 第二模块涵盖Scrum Master角色的关键方面，重点在利益相关者管理及Scrum Master作为促进者的职责，以及如何最大化团队影响力，强调Scrum Master作为教练的角色。提供有效团队管理和利益相关者处理的实用工具和技巧。 3. **领导力：Scrum Master作为服务型领导** - 第三模块聚焦Scrum Master通过教练、激励合作与创造力、以身作则、保护团队远离干扰和障碍的角色。讨论服务型领导概念和与产品负责人的合作思路。 4. **应对复杂性与变革** - 第四模块教你如何有效应对产品开发中的变革和组织障碍。学习解决问题的Force Field分析方法，管理冲突，保持团队专注，处理依赖关系，提高Scrum Master对团队互动的识别和回应能力，了解常见的变革模型。 5. **课程总结与最终评估** - 在本模块中，你回顾前面模块的内容，涵盖Scrum流程的关键步骤，如产品待办列表优化、Sprint规划、日常Scrum、Sprint评审和Sprint回顾。进行最终项目，提出一个重要的变更建议。此外，探讨三种流行的敏捷和Scrum认证：认证Scrum Master（CSM），被认可的敏捷Scrum Master（DASM）和敏捷认证从业者（ACP）。 建议未参与此模块的学习者参加“敏捷开发与Scrum导论”课程。我们很重视你的反馈，鼓励你对课程进行评分并提供评论，以帮助我们改善内容。感谢你参与本课程，祝你在应用新知识和技能时一切顺利。
Name:Scrum and Scrum Master Basics
Description:This module is divided into two lessons. The first lesson will introduce you to what a Scrum Master does and their responsibilities. You will gain an understanding of the role and what makes it unique. By the end of the first lesson, you should be able to articulate how this role differs from others in the Scrum Methodology and how this job may differ depending on the organization’s needs. Since leadership is a key component in Scrum, the second lesson will cover how you can set yourself up for success in this role and the skills and traits to accomplish this. In addition, you will perform hands-on activities to reiterate your learning on Scrum process and will create personas for different scenarios.
Name:Scrum Master as a Facilitator and Coach
Description:Module 2 has two lessons that cover key aspects of the Scrum Master role. Lesson one focuses on stakeholder management and the Scrum Master's role as a facilitator, along with creating a working agreement. Lesson two explores maximizing influence with the team, emphasizing the Scrum Master's role as a coach. The module provides practical tools and techniques for effective team management, stakeholder handling, and maintaining team focus during Sprints.
Name:Leadership: Scrum Master as a Servant Leader
Description:Module three focuses on the role of the Scrum Master in facilitating team growth through coaching, inspiring collaboration and creativity, leading by example, and protecting the team from distractions and roadblocks. The first lesson will cover the Servant Leadership concept, and the second lesson will elucidate some ideas around collaboration and working with the Product Owner.
Name:Navigating Complexity and Change
Description:In Module 4, you will learn how to handle change and address organizational impediments in product development effectively. Gain skills to overcome impediments and use the Force Field Analysis Methodology for problem-solving. Learn to manage conflicts, maintain team focus, and handle dependencies. Develop the ability to recognize, evaluate, and respond to team interactions as a Scrum Master. Finally, understand common change models. Hands-on activities will reinforce the lessons' concepts.
Name:Course Summary and Final Assessment
Description:In this module, you review the previous modules. You cover the flow of the Scrum Process, including essential steps such as Product Backlog refinement, Sprint Planning, Daily Scrums, Sprint Review, and Sprint Retrospective. In addition, you attempt a final project in which you perform a Retrospective and suggest the one big change. Additionally, this module delves into three popular Agile and Scrum certifications: Certified Scrum Master (CSM), Disciplined Agile Scrum Master (DASM), and Agile Certified Practitioner (ACP). If you haven't taken this module as part of the IBM IT Project Manager PC or the IBM IT Scrum Master PC, we encourage you to enroll in the recommended course, Introduction to Agile Development and Scrum. Your feedback is highly valuable to us, so we encourage you to rate the course and provide a review to help us enhance our content. Once again, we thank you for taking this course, and we wish you the best in applying your new knowledge and skills.
With the evolving trends, it’s become essential for project management in all development spheres to take on a new avatar. Organizations are looking forward to more efficient ways to manage their development projects. Agile and Scrum methodologies have to some extent met the changing needs of the management environment. Whether you are new to Agile methodologies or seek to enhance your project management skills, this course will equip you with the knowledge and tools needed to excel as a Scr
