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所在平台: Coursera |
课程主页: https://www.coursera.org/learn/wharton-social-human-capital
课程评论：没有评论
课程名称：管理社会与人力资本 课程概述：人是任何企业最宝贵的资产，同时也是最不可预测和最难管理的资产。尽管有效管理人力对任何组织的健康至关重要，但大多数管理者并未接受足够的培训来做出良好的管理决策。现由华顿商学院的获奖作者和知名管理教授Mike Useem和Peter Cappelli设计本课程，旨在向您介绍管理人员的关键要素。基于他们在华顿的热门课程，本课程将教会您如何激励个体绩效和设计奖励系统，如何为高绩效设计工作并组织工作，如何做出良好的及时管理决策，以及如何设计和改变组织结构。课程结束时，您将掌握激励、组织和奖励您组织中的人员所需的技能，从而使您在商业和社会组织中蓬勃发展。 课程大纲： 1. **激励与奖励** - 本模块将探讨激励如何影响个人绩效以及如何利用这些激励来推动绩效。您将学习激励系统的设计，以及行为修正、模仿、从众和遵从等心理概念如何影响这些系统。此外，您还将审视当前利用技术、追踪系统和外包进行员工招聘的流程，并学习如何向员工提供有价值的反馈，以及如何使绩效评估更具生产力。模块结束时，您将能够应用所学知识，激励、聘用和评估员工。 2. **任务、工作与工作系统** - 本模块旨在教您任务与工作的区别。您将学习工作设计的历史，并探讨过去工作系统的缺陷。还将了解工作设计如何受到工程学和心理学的影响，并通过通用汽车和丰田的实际案例比较它们的不同方法。模块结束时，您将理解工作与工作系统是如何演变以提升员工绩效和生产力的。 3. **做出良好和及时的管理决策** - 在本模块中，您将学习如何做出良好和及时的管理决策。通过多个现实案例，您将看到领导者如何培养决策思维模式，并了解领导者如何做出可能对团队或整个公司产生负面影响的代价高昂的决策。模块结束时，您将能够将关键概念应用于做出良好和及时的管理决策，构建高效的团队。 4. **设计和改变组织结构** - 本模块旨在描述组织结构对管理和团队绩效的影响。您将探讨不公平如何在员工之间产生差距，并阻碍公司的成功。同时，您还将研究两位领导者如何解决组织结构中的问题以推动变革的实际案例。模块结束时，您将能够识别您可以在组织内部推动变革的关键步骤。
Name:Motivation and Reward
Description:In this module, you'll learn how motivation affects an individual's performance and how to use that motivation to drive performance. You'll explore how incentive systems are designed and how psychological concepts such as behavior modification, imitation, conformity, and compliance influence and shape these systems. You’ll also examine the current process of hiring employees using technology, tracking systems, and outsourcing. And you’ll learn how you can provide valuable feedback to your employees, and make performance appraisals productive. By the end of this module, you’ll be able to apply what you've learned to best motivate, hire, and evaluate your employees.
Name:Tasks, Jobs, and Systems of Work
Description:This module is designed to teach you the difference between a task and a job. You'll learn how jobs are historically designed, and you'll explore some of the drawbacks related to past work systems. You'll also learn how job design has been influenced by engineering and psychology. Finally, you'll look at real world examples from the GM and Toyota to compare their respective approaches. By the end of this module, you'll understand how jobs and systems of work have evolved to improve employee performance and productivity.
Name:Making Good and Timely Management Decisions
Description:In this module, you'll learn how to make good and timely management decisions. Through several real-world examples, you'll see how leaders create and build a decision making mindset. You'll also learn how leaders can make costly decisions that affect their team or their entire company negatively. By the end of this module, you will be able to apply key concepts to making good and timely management decisions and build a higher performing team.
Name:Designing and Changing the Organization's Architecture
Description:This module was created to describe the influence of an organization's architecture on management and its team's performance. You'll explore how inequity fosters disparity among employees and can inhibit a company's success. You'll also look at two real-world examples of leaders who tackled problems within their organizational structures to effect change. By the end of this module you will be able to identify key steps in which you can lead change within your organization.
People are the most valuable asset of any business, but they are also the most unpredictable, and the most difficult asset to manage. And although managing people well is critical to the health of any organization, most managers don't get the training they need to make good management decisions. Now, award-winning authors and renowned management Professors Mike Useem and Peter Cappelli of the Wharton School have designed this course to introduce you to the key elements of managing people. Based on their popular course at Wharton, this course will teach you how to motivate individual performance and design reward systems, how to design jobs and organize work for high performance, how to make good and timely management decisions, and how to design and change your organization’s architecture. By the end of this course, you'll have developed the skills you need to start motivating, organizing, and rewarding people in your organization so that you can thrive as a business and as a social organization.
