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所在平台: Coursera |
课程主页: https://www.coursera.org/learn/telehealth-best-practices-uses
课程评论：没有评论
课程名称：远程医疗最佳实践与应用 课程概述： 本课程旨在帮助医疗专业人员及希望在远程医疗领域工作的人员，了解如何利用手机或笔记本电脑等技术工具促进医生与患者之间的医疗沟通与服务。随着远程医疗在各个专业中的迅猛发展，该领域变得愈加可及。UC戴维斯健康系统自1992年开始提供远程医疗服务，并于1999年开设了正式的远程医疗课程，是该领域的先锋。 课程内容超出了基础技术工具和远程医疗应用的知识，着重于实施过程中的最佳实践、合规监管，以及如何从健康公平的角度进行实践。通过UC戴维斯健康系统首席执行官大卫·卢巴斯基的见解，您将提升远程医疗实践的能力，更好地关注对您的组织和您服务的患者最重要的元素。 ### 课程大纲： **第一部分：入门与远程医疗运营** - 了解远程医疗在医疗连续体中的角色，识别三种不同类型的远程医疗。 - 解释不同参与者在不同接触类型中的角色与关系，理解参与者的利益及远程医疗如何解决医疗质量的六个领域。 - 识别受益于远程医疗的群体，并审查远程医疗的常见应用。 **第二部分：远程医疗与健康公平** - 定义健康公平及其组成部分，讨论健康不平等对健康差异的影响。 - 理解远程医疗在促进健康公平方面的设计及实施，以及这些技术在不同人群中的潜在不平等影响。 - 认识到远程医疗公平问题的研究不足及其可能带来的意外后果。 **第三部分：远程医疗最佳实践** - 识别机构文化在远程医疗中的作用，探索组织的文化框架并建立期望。 - 了解不同的远程医疗方式及远程医疗访问的动态，应用远程医疗访问中的最佳实践。 - 准备实施临床实践指南，并认识协调护理的步骤，使用有效的沟通技巧传达坏消息。 **第四部分：远程医疗成功要素** - 认识组织设计对远程医疗项目的影响，识别项目利用驱动因素并使用持续质量改进方法来监测项目。 - 确定适当的项目管理元素，并规划用户的技术需求，比较各州的许可和认证体系。 - 了解影响远程医疗的各种州和联邦政策，包括报销、处方、隐私和安全等法律法规。 此课程将为参与者提供实用的知识和技能，帮助他们在远程医疗领域的实践中取得成功。
Part: 1
Title:Getting Started and Telehealth: Operations
Description:In this module, you will be able to understand the role of telehealth in the healthcare continuum and recognize the three types of telehealth. You will be able to explain the different roles and relationships of the participants in different encounter types. You will be able understand the benefits to the participants in the different encounter types and explain how telehealth can address the six domains of healthcare quality. You will be able to identify who can benefit from telehealth using different perspectives and review common applications of telehealth. You will also be able to explore the return on investment in specific settings.
Part: 2
Title:Telehealth: Equity
Description:In this module, you'll be able to define health equity and discuss the components of it. You will also be able to define health disparities and discuss the impact of health inequity on health disparities. You will be able to understand the ways in which telehealth is designed to promote health equity and recognize the ways in which it has also promote health equity. You will be able to understand the importance of monitoring the impacts that telehealth technology has on relevant outcomes and understand that although these technologies have potential to promote health equity, we must recognize the ways in which telehealth does not equitably benefit diverse populations. Finally, you will be able to recognize that telehealth equity issues are an understudied area and, as a result, we must be aware of the possible unintended consequences of these tools so that these innovative technologies improve, rather than exacerbate, existing disparities.
Part: 3
Title:Telehealth: Best Practices
Description:In this module, you will be able to recognize the role of Institutional Culture plays in telemedicine and be able to explore the cultural framework for your organization and establish expectations. You will be able to recognize different telehealth modalities and understand the dynamics of a telehealth visit. You will be able to recognize and apply best practices for a provider during a telehealth visit and be able to standardize the approach to both the physical and virtual office space. You will be able to implement Clinical Practice Guidelines and recognize the steps in the coordination of care. You will be able to prepare for support, explore both the SPIKES and NURSE protocols, and be able to communicate bad news empathetically and effectively.
Part: 4
Title:Telehealth: Elements of Success
Description:In this module, you will be able to recognize the effect of organizational design on a telehealth program. You will be able to determine drivers for program utilization and be able to monitor program using Continuous Quality Improvement (CQI) methods. You will also be able to identify elements of appropriate program management and plan for technical needs of users. You will be able to compare and contrast licensure and credentialing and follow state licensure compacts. You will be able to recognize the different state and federal policies for reimbursement, prescribing, privacy and security as well as be able to explore other laws and regulations that impact telehealth.
Telehealth uses technology tools such as a cellphone or laptop to give patients and doctors the ability to support healthcare communication and services remotely. The field of telehealth has seen tremendous growth, with telehealth use increasing across all specialties and becoming even more accessible. This course is designed for healthcare professionals and employees in organizations that practice telehealth or are aspiring to work within the field. As a leading pioneer in the field of telehealth, UC Davis Health began offering telehealth services in 1992 and providing a formal telehealth academic curriculum in 1999. Go beyond the foundational knowledge of technology tools employed and telehealth applications. Learn about the most effective practices in implementation, regulatory compliance, and how to practice with a health equity lens. With insight from the CEO of UC Davis Health, David Lubarsky, you will leave the course better able to improve your telehealth practice and focus on the elements of telehealth that matter most to your organization and to the patients you serve.
