Systems Engineering and Program Management

所在平台: Coursera

课程主页: https://www.coursera.org/learn/systems-engineering-and-program-management

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课程简介

课程名称:系统工程与项目管理 概述:本课程教导学习者如何将系统工程应用于复杂项目的整体管理,包括根据特定项目的需求调整系统工程流程。课程内容涵盖风险管理过程的描述,包括如何识别风险以及制定缓解策略。还介绍了关键管理工具,以及如何根据合同条款定义和管理项目范围。 课程大纲: 1. **规划工作**:本模块将研究用于定义项目范围的文档,并管理该范围。未管理的范围增长会对项目表现产生负面影响,给客户和供应商带来挫折。我们将探讨保持专注于满足最终用户需求的工具。 2. **成本管理与合同基础**:本模块学习如何管理项目成本,包括创建预测和衡量绩效的考虑因素。此外,我们还将讨论一些合同基础知识,理解不同合同类型如何影响工程团队的行为。 3. **风险、风险管理与变更控制管理**:学习管理风险和机会的过程。系统工程师在这个任务中发挥重要作用,通过系统级的影响和全生命周期的视角进行分析。课程还将讨论变更管理,包括合同和工程变更这两个不同的流程。 4. **处理失败**:虽然这个模块可能会让人感到沮丧,但适当的准备可以帮助团队以尊严和专业的方式从失望的结果中恢复。我们将研究建立和进行失败评审的过程,并学习一些实用工具以帮助识别根本原因。 通过本课程,学习者将掌握系统工程在项目管理中的重要性,并提升管理复杂项目的能力。

课程大纲

Name:Planning the Work

Description:We will begin Course 3 be examining the documentation that is sued to define the scope of a project and then manage to that scope. Unmanaged scope growth is detrimental to the performance of a program and is equally frustrating for both the customer and the supplier. Getting things carefully documented at the outset is key to the early identification of changes in scope. Lets look at the tools of the trade for keeping ourselves on task and focused on meeting the end user's needs.

Name:Managing Cost and Contracting Fundamentals

Description:In this module, we will learn about how to manage cost on a program. We will look at some considerations for creating a forecast and how to measure performance against the forecast. In the second half of the module, we will go over some contracting fundamentals. I don't want to make anyone into a Contracts Manager, but rather convey some top-level considerations on how various contract types impact behavior on the engineering team.

Name:Risk, Risk Management, and Change Control Management

Description:In this module, we will learn the process for managing risks and opportunities. Systems Engineers bring a lot to the table for this important task because they have been trained to look at things in terms of system-level impacts and with a lifecycle view. Our goal will be to learn how to develop actionable intelligence that will help your program mitigate the impact of realized risks or prevent their occurrence altogether. In the second half of the Module, we will learn about change management - both from a contractual standpoint as well as managing engineering changes, which are two distinct processes.

Name:Dealing with Failures

Description:This module could be considered kind of depressing because it is about dealing with failures. However, a little bit of preparation can go a long way to helping the team recover from a disappointing outcome with dignity and professionalism. We will examine the process for establishing and conducting failure reviews. Thankfully, most failures are not terribly catastrophic, but even the more inconsequential failures can benefit from a rigorous investigative process. One of the most important, and often illusive aspects of dealing with a failure is identifying the root cause. We will spend some time learning about a handful of pragmatic tools to assist with this.

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课程详情

This course teaches the learner how to apply Systems Engineering to the overall management of a complex program. This includes tailoring the systems engineering process to the specific needs of a particular program. The risk management process is described, including how to identify risks and develop a mitigation strategy. The key management tools are described along with how the scope of a program is defined and managed according to the terms of the contract. This course can be taken for acad

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