System Administration and IT Infrastructure Services

所在平台: Coursera

课程主页: https://www.coursera.org/learn/system-administration-it-infrastructure-services

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课程简介

课程名称:系统管理与IT基础设施服务 课程概述: 本课程将引导您从单台计算机的操作转变为管理整个计算机队伍。系统管理是IT领域中负责维护多用户环境中可靠计算机系统的专业。本课程中,您将学习到维持各种大小组织正常运转的基础设施服务。我们将深入探讨云计算,使您了解从典型的云基础设施设置到如何管理云资源的各个方面。您还将学习如何管理和配置服务器,以及如何使用行业工具管理计算机、用户信息和用户生产力。最后,您将学习如何在灾难发生时恢复组织的IT基础设施。 完成本课程后,您将能够: - 利用最佳实践为您的组织选择硬件、供应商和服务 - 理解保持组织运营的常见基础设施服务的工作原理,以及如何管理基础设施服务器 - 最大限度地利用云计算为您的组织服务 - 通过目录服务(Active Directory和OpenLDAP)管理组织的计算机和用户 - 选择和管理组织使用的工具 - 备份组织的数据,并在灾难情况下恢复IT基础设施 - 利用系统管理知识规划和改进IT环境的过程 课程大纲: 1. **什么是系统管理?** 本模块将介绍系统管理的基础知识,包括组织政策、IT基础设施服务、用户和硬件配置、日常维护、故障排除及管理潜在问题的角色与责任。 2. **网络和基础设施服务** 学习IT基础设施服务的定义及其在系统管理中的作用,涉及服务器操作系统、虚拟化、网络服务、DNS以及网络服务的故障排除等内容。 3. **软件和平台服务** 探讨技术角色中可能遇到的软件及平台服务,学习如何管理电子邮件服务、安全服务、文件服务、打印服务及平台服务等内容。 4. **目录服务** 深入了解两种最流行的目录服务(Active Directory和OpenLDAP),以及集中管理如何帮助系统管理员维护和支持IT基础设施的各个部分。 5. **数据恢复与备份** 学习数据备份和恢复的基础知识,设计灾难恢复计划,理解现场备份与异地备份的利弊,了解备份和恢复测试的重要性。 6. **最终项目** 在最后模块中,您将应用课程中学到的所有技能,通过提供系统管理咨询评估三家虚拟公司的IT基础设施,提出支持其IT基础设施的建议和意见。 祝您好运!

课程大纲

Name:What is System Administration?

Description:Welcome to the System Administration course of the IT Support Professional Certificate! In the first module of this course, we will cover the basics of system administration. We'll cover organizational policies, IT infrastructure services, user and hardware provisioning, routine maintenance, troubleshooting, and managing potential issues. By the end of this module, you will understand the roles and responsibilities of a System Administrator. So let's get started!

Name:Network and Infrastructure Services

Description:In the second module of this course, we'll learn about network and infrastructure services. We will cover what IT infrastructure services are and what their role is in system administration. We'll also learn about server operating systems, virtualization, network services, DNS for web services, and how to troubleshoot network services. By the end of this module, you will know the most common IT infrastructure services you'll encounter when handling system administration tasks.

Name:Software and Platform Services

Description:In the third module of this course, we'll explore software and platform services. We'll cover what types of software and platform services you may encounter in a tech role and how to manage them. We'll learn how to configure email services, security services, file services, print services, and platform services. We'll explore ways to troubleshoot platform services and common issues to look out for. By the end of this module, you'll understand how to setup and manage the IT infrastructure services to help a business stay productive, keep information secure, and deliver applications to its users.

Name:Directory Services

Description:In the fourth module of this course, we'll learn about directory services. Specifically, we'll cover how two of the most popular directory services, Active Directory and OpenLDAP, work in action. We'll explore the concept of centralized management and how this can help SysAdmins maintain and support all the different parts of an IT infrastructure. By the end of this module, you will know how to add users, passwords, and use group policies in Active Directory and OpenLDAP.

Name:Data Recovery & Backups

Description:In the fifth module of this course, we'll learn about data recovery and backups. In any tech role, it's important to know how to backup and recover data -- it's even more important for system administration. We will also learn about common corporate practices like designing a disaster recovery plan and writing post-mortem documentation. By the end of this module, you'll know the tradeoffs between on-site and off-site backups, understand the value and importance of backup and recovery testing, know different options for data backup (as well as the risks) and understand the purpose and contents of a disaster recovery plan.

Name:Final Project

Description:Congratulations, you've made it to the final module in the course! The last module of this course is dedicated to the final project. For the final project, you will apply all the skills you've learned in this course by providing systems administration consultation. You will assess the IT infrastructure of three fictitious (but very real-life based!) companies and provide recommendations and advice about how to support their IT infrastructure. By the end of this project, you will demonstrate the skills and problem-solving techniques of a SysAdmin. Good luck!

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课程详情

This course will transition you from working on a single computer to an entire fleet. Systems administration is the field of IT that’s responsible for maintaining reliable computers systems in a multi-user environment. In this course, you’ll learn about the infrastructure services that keep all organizations, big and small, up and running. We’ll deep dive on cloud so that you’ll understand everything from typical cloud infrastructure setups to how to manage cloud resources. You'll also learn how to manage and configure servers and how to use industry tools to manage computers, user information, and user productivity. Finally, you’ll learn how to recover your organization’s IT infrastructure in the event of a disaster. By the end of this course you’ll be able to: ● utilize best practices for choosing hardware, vendors, and services for your organization ● understand how the most common infrastructure services that keep an organization running work, and how to manage infrastructure servers ● understand how to make the most of the cloud for your organization ● manage an organization’s computers and users using the directory services, Active Directory, and OpenLDAP ● choose and manage the tools that your organization will use ● backup your organization’s data and know how to recover your IT infrastructure in the case of a disaster ● utilize systems administration knowledge to plan and improve processes for IT environments

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系统管理和 IT 基础设施服务

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