Stepping Up: Leading Others

所在平台: Coursera

课程主页: https://www.coursera.org/learn/stepping-up-leading-others

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课程简介

课程名称:提升自我:领导他人 课程概述:在本课程中,学员将学习如何与多样化的团队成员合作,创建并领导高效团队。课程将探讨工作组与团队之间的区别、团队动态、远程团队的特性以及跨文化领导的影响。学员还将发现如何有效领导同事、应对障碍与干扰、设定目标和进行有效的授权。 目标受众:本课程针对拥有五到六年工作经验的领导者和经理,他们开始更频繁和直接地管理团队、客户和客户。学员可能具有技术或专业背景,但随着职业发展的推进,他们需要开始应对团队和组织领导的问题。 课程目标:完成本课程后,您将能够: - 解释团队与工作组的区别,以及这对领导者的重要性。 - 描述领导同事、应对障碍和干扰的策略。 - 设定有效的目标,掌握最佳的授权实践和推动团队绩效的技巧。 - 进行必要的、具有挑战性的对话,实施作为领导者的教练与指导要素。 课程大纲: 1. **团队动态**:本模块将探讨“团队”一词的定义以及其与其他工作组的区别。您将学习到团队的不同发展阶段,以及远程和混合团队所面临的挑战与机遇。 2. **领导同事**:本模块将重点关注团队文化、信任的建立和如何领导同事。学员将探索团队文化的重要性及发展和领导团队所面临的主要挑战。 3. **领导者作为引导者**:您将学习设定清晰目标的价值,了解有效目标的特点,并掌握如何成功提供反馈的方法。同时,该模块将探讨作为领导者如何放手避免微管理以及进行有效的教练。 4. **重要对话**:本模块关注领导者需要进行的重要对话,包括团队中“集体思维”现象的风险、如何促进团队内部挑战以及进行艰难对话的策略。同时,学员将了解如何在适当的情况下引入冲突,并思考指导在该情境下的角色。 本课程旨在提升学员的领导技能,帮助他们在团队和组织中更有效地发挥作用。

课程大纲

Name:Team Dynamics

Description:In this module we are going to begin by considering what we mean by the term “team” and explore how this might different from other working groups. We shall see how depending on the nature of the group you are learning, how you lead will need to change. We shall discuss the stages of team development, looking at how teams change through time, and consider remote and hybrid teams, along with the challenges and opportunities they present.

Name:Leading Your Peers

Description:Building team culture, trust and leading teams of peers will be the focus of this module. We are going to start by exploring team culture and the importance of difference before considering some of the main challenges of developing and leading teams. We shall also look at how you can build and retain the trust of your team and identify some strategies to help you lead your peers.

Name:The Leader as Guide

Description:In this module you are going to explore the value of setting clear objectives, and learn what good objectives look like. We shall look at how to set effective objectives before looking at the role of feedback, and how to give feedback successfully. We are going to consider the importance of letting go as leaders, avoiding micromanaging, and how you might do this well, and we shall end this module with a consideration of coaching. You will see a popular coaching model and look at how coaching can be done well.

Name:Important Conversations

Description:This module looks at the important conversations you need to have as a leader. We shall explore the risks associated with too much agreement within teams, as we look at the phenomenon of “groupthink”, and ways to combat it. We are also going to consider how you can promote more challenge within your team, and give you ideas on how to have those challenging conversations. We will see ways to strategically introduce conflict and think about the role of mentoring within this context.

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课程详情

In this course, you will look at how to work with a diverse range of people to create and lead a high performing team. You will consider the differences between work groups and teams and explore team dynamics, the nature of remote teams and cross-cultural implications of leading teams. You will also discover how to effectively lead your peers, deal with blockers and disruptors, set objectives and delegate. This course is aimed at leaders and managers who have five to six years experience and who are beginning to manage teams, customers and clients more regularly or more directly. Learners will likely have a technical or professional early career but as they are progressing in their careers, they are having to start grappling with the issues of team and organisational leadership. By the end of this course, you will be able to: – Explain the differences between a team and work group, and why this is important for a leader. – Describe strategies for leading peers, dealing with blockers and disruptors. – Set effective objectives, know best practice for delegation and techniques to drive performance in your teams. – Hold important, challenging conversations which leaders need to have, and implement the key elements of coaching and mentoring as a leader.

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