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所在平台: Coursera |
课程主页: https://www.coursera.org/learn/six-sigma-tools-define-measure
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课程名称：六西格玛工具：定义与测量 课程概述：本课程适合希望深入了解六西格玛或刷新六西格玛和精益的基本组成部分的你。六西格玛技能在国内外雇主中受到广泛青睐，这些技能已被证明能够改善业务流程和绩效。课程将涵盖DMAIC过程中的定义阶段，并介绍测量阶段。你将学习六西格玛项目的开发与实施，熟悉项目管理工具，了解统计学及其在六西格玛中的重要性，最后学习数据收集及其对组织的重要性。 每个模块均包含阅读材料、视频和小测验，以确保你理解所学的内容和概念。此外，你还有机会参与同伴审查练习，将所学应用于日常生活。 我们的应用课程基于最新的《认证六西格玛手册（第二版）》，学生将学习六西格玛的基本概念。注册后可在线访问课程内容、项目和资源，但不包括《认证六西格玛手册（第二版）》的配套书。虽然配套书不是完成作业的必需书籍，但它在业界受到专业人士的认可，且对希望在六西格玛领域继续深造并最终获得如美国质量协会（ASQ）等专业机构认证的学员极为推荐。 课程大纲： 1. 项目识别：欢迎来到六西格玛工具：定义与测量课程！这是一门关于六西格玛黄带的第二门课程。课程将介绍项目开发和选择的过程，聚焦DMAIC过程的定义阶段，强调客户和利益相关者需求在项目开发中的重要性。 2. 项目管理基础：在识别项目后，如何开始开发它？本模块将涵盖项目开发和管理的基础知识，介绍项目计划的常见方面及管理项目的工具，如活动网络图、亲和图、树图、关系图和矩阵图。 3. 基本统计：DMAIC过程的第二阶段是测量阶段。我们将探讨基本统计学及其在六西格玛中的重要性，学习方差、范围、标准差、均值、中位数和众数的测量方法，并能够解读给定数据集中的这些测量值。 4. 数据收集：测量阶段的另一个重要方面是数据收集。我们将学习不同的数据收集技术、收集数据的原因以及确保数据准确性和完整性的方法。 通过本课程，你将系统地掌握六西格玛的基础知识，为进一步的学习和实践打下坚实的基础。
Name:Project Identification
Description:Welcome to Six Sigma Tools for Define and Measure! This is the second course in the Six Sigma Yellow Belt Specialization. Your team of instructors, Dr. Bill Bailey, Dr. David Cook, Dr. Christine Scherrer, and Dr. Gregory Wiles, currently work in the College of Engineering and Engineering Technology at Kennesaw State University. This module will introduce you to the process of project development and selection. The first phase of the DMAIC process is the Define phase which begins with project identification and proceeds onto project management. When identifying Six Sigma projects it is important to ensure that resources and time are used in the most effective and productive way. In this module you will learn about the importance of customer and stakeholder needs in relation to project development.
Name:Project Management Basics
Description:Now that we have identified the Six Sigma project how to we begin to develop it? This module will cover the basics of project development and management. You will be introduced to many common aspects of a project plan as well as tools for managing your project. These tools include activity network diagrams, affinity diagrams, tree diagrams, relations charts, and matrix charts. Project Management is the second aspect of the Define phase in the DMAIC process of Six Sigma.
Name:Basic Statistics
Description:The next phase of the DIMAC process is the Measure phase. We will begin by exploring basic statistics and its significance to Six Sigma. This module will introduce you to the measures of variance, range, standard deviation, center, mean, median, and mode. You will also learn how to interpret these measures using given data sets.
Name:Data Collection
Description:The second aspect of the Measure phase is Data Collection. In the previous module we learned about statistics and how to use data for different needs. In this module we will learn different techniques on how to collect data, the reasons for collecting data, and ensuring data accuracy and integrity.
This course is for you if you are looking to learn more about Six Sigma or refresh your knowledge of the basic components of Six Sigma and Lean. Six Sigma skills are widely sought by employers both nationally and internationally. These skills have been proven to help improve business processes and performance. This course will cover the Define phase and introduce you to the Measure phase of the DMAIC (Define, Measure, Analyze, Improve, and Control) process. You will learn about Six Sigma project development and implementation, you will become familiar with project management tools, you will be introduced to statistics and understand its significance to Six Sigma, and finally you will learn about data collection and its importance to an organization. Every module will include readings, videos, and a quiz to help make sure you understand the material and concepts that are studied. You will also have the opportunity to participate in peer review exercises to give you the opportunity to apply the material to your daily life. Our applied curriculum is built around the latest handbook The Certified Six Sigma Handbook (2nd edition) and students will develop /learn the fundamentals of Six Sigma. Registration includes online access to course content, projects, and resources but does not include the companion text The Certified Six Sigma Handbook (2nd edition). The companion text is not required to complete the assignments. However, the text is a recognized handbook used by professionals in the field. Also, it is a highly recommended text for those wishing to move forward in Six Sigma and eventually gain certification from professional agencies such as American Society for Quality (ASQ).
