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所在平台: Coursera |
课程主页: https://www.coursera.org/learn/sales-strategy
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课程名称：销售战略 课程概述：欢迎参加第二门课程——销售战略。本课程旨在探讨情报分析在销售规划过程中的应用，帮助将销售规划与公司整体战略整合。课程内容包括模型、框架、工具和技术的应用，以支持战略分析和销售管理的过程。课程预期的成果侧重于从传统销售规划向战略销售规划的转变，讨论并应用建议的概念，以支持战略指导方针的制定。课程中讨论的概念、模型、工具和技术专注于通过情报分析提升销售职能的价值创造。课程讨论了情报分析如何支持销售职能，为将战略与市场营销和销售规划过程连接提供方法。主要学习成果是能够将情报分析应用于支持销售规划过程，从而提升相关的能力和技能。课程结束时，学员将完成一项基于真实商业案例的最终作业，通过同侪评审流程评估分析结果。 课程大纲： - 模块1：销售情报 本模块讨论如何使用情报分析方法支持销售功能（如规划和销售运营管理）。强调情报分析对销售规划过程的战略价值，提高销售专业人员对相关方法、模型、工具和技术的认识。 - 模块2：应用情报理解战略背景 本模块介绍如何应用情报分析理解战略背景，强调外部环境与内部环境的分析及其对销售规划过程的影响。 - 模块3：销售的情报分析：分析工具与技术 本模块侧重于介绍各类分析工具和技术，讨论如何将其应用于销售规划和管理过程。 - 模块4：战略销售管理实践——将情报融入旅程 本模块指导学员完成最终作业，通过案例分析应用情报分析工具和技术，提出基于分析结果的销售策略建议。 本课程由Edson Ito教授及Rosangela Ito（MBA）共同开发，Rosangela在战略与竞争情报、市场营销和战略伙伴关系方面具有丰富经验。
Name:Module 1 - Sales intelligence
Description:Welcome to Sales Strategy module. In this module, we discuss the use of intelligence analysis methods to support the sales functions, such as planning and sales operations management. We discuss the benefits of the application of intelligence analysis methods, and how this approach contributes to the sales planning process, by developing this process with a strategic view. The primary learning outcome from this module goes through two essential aspects. The first one is on the awareness front, in the sense that a sales professional would benefit from knowing that intelligence analysis may contribute to the planning process. The second aspect is that the awareness of this benefit leads sales professionals to keep attention to the methods, models, tools, and techniques regarding intelligence analysis. Eventually, they will practice the methods, which will support the development of the sales plan, with an integration of strategy and sales. This course has been developed by prof. Edson Ito with an active participation of Rosangela Ito. Rosangela Ito (MBA) is a specialist in Strategy & Competitive Intelligence, Marketing, and Strategic Partnerships. She has an extensive experience in strategy, international M&A, strategic benchmarking, competitive intelligence, strategic partnerships, brand licensing. She also has an International Certification in Competitive Intelligence at the Fuld Academy of Competitive Intelligence.
Name:Module 2 - Applying intelligence to understand your strategic context
Description:Welcome to the module dedicated to applying intelligence analysis to understand the strategic context. This module is about going through a practical view of how to apply concepts, models, tools, and techniques related to intelligence analysis, with emphasis to support understanding the strategic context, and how it relates to sales. This module is a natural next step from the previous module, which was focused on the awareness of the benefits of intelligence analysis to the sales planning and management functions. In this module, we’ll discuss the application of intelligence analysis on the external environment. From a sales perspective, the discussion will go through the internal environment analysis and the implications of the external environment analysis outcomes on the internal environment. The convergence of the deeper knowledge about the external environment with the internal environment analysis contributes to the improvement of the sales planning process, and this is the primary learning outcome of this module.
Name:Module 3 - Intelligence analysis for sales: Analytical tools and techniques
Description:Welcome to module 3 – Intelligence analytical tools and techniques to support the sales strategy. At this point of the course, we already have an awareness of the effectiveness of intelligence analysis to improve sales planning process. Also, we have a conceptual understanding of how intelligence analysis can support the external environment assessment and the connection between the external and internal environment. Now it’s time to dedicate some efforts in the analytical tools and techniques, with the recommendations on how to apply them, and the use of their outcomes in the sales planning and management processes. This module primary learning outcome is the knowledge of the different analytical tools and techniques, and how they can contribute to the sales planning and management processes. We’ll discuss the tools and techniques, the recommendations of how to apply them, and the applicability of the tools and techniques analyses outcomes in the sales planning process.
Name:Module 4 - Strategic sales Management in action – joining intelligence in your journey
Description:Welcome to module 4 – Intelligence analytical tools and techniques in practice. This module guides you to develop the final assignment of Course 2: Sales Strategy. The challenge of the assignment is to develop analyses regarding sales functions, by applying intelligence analytical tools and techniques. We use a case to bring business context that describes a real-life experience, and the case presents challenging issues that involve strategic and sales scopes. You’ll be required to apply the concepts discussed in the modules of the course 2, and come out with propositions of approaches. The proposition has to be supported by your reasoning, which should be the consequence of the analyses you develop applying the tools and techniques discussed in Course 2.
Welcome to Course 2 - Sales Strategy - This course is designed to discuss the application of intelligence analysis in the sales planning process. And this approach contributes to integrating the sales planning process into the corporate strategy of the company because, in the strategy analysis and formulation process, we apply models, frameworks, tools, and techniques that also apply to the sales planning and management process. Therefore, the expected outcomes of this course focus on the transition from traditional to strategic sales planning, by discussing and applying the concepts recommended to support the development of the strategic guidelines. The concepts, models, tools, and techniques discussed and practiced during the course focus on the improvement of value creation from the sales function empowered by intelligence analysis, a process which typically applies in the strategy analysis front. The discussions go through how intelligence analysis can support the sales function, by providing methods to connect strategy to marketing and sales planning processes. In this course, the primary learning outcome is the ability to apply intelligence analysis to support sales planning process, and by being able to do this, you’ll improve your competencies and skills to support sales planning with a strategic approach. You’ll develop a final assignment at the end of the course, and it is designed from an adapted real-life business case. The challenges of the case comprise the business context, through which you’ll apply the conceptual framework discussed during Course 2. The outcomes of your analysis on the assignment case will be evaluated through a peer-review process.
