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所在平台: Coursera |
课程主页: https://www.coursera.org/learn/quality-of-healthcare
课程评论：没有评论
课程名称：评估医疗服务质量 课程概述：本课程将带您了解在医疗服务质量测量与评估方面取得的重大进展。我们将讨论关键概念和方法，并学习如何利用网站比较医疗服务提供者的质量。课程内容适合广泛的参与者，包括对医疗服务质量感兴趣的公众、寻求信息选择医疗提供者的消费者以及负责员工健康保险福利和服务网络的企业领导者。 学习目标： 1. 解释美国医疗服务质量测量与评估的主要发展。 2. 阐明评估医疗结果质量的基本框架，包括选择质量测量的类型和标准。 3. 讨论评估医疗服务质量的科学问题和挑战，以及应对这些挑战的方法。 4. 识别并应用比较医疗提供者服务质量的资源与工具。 课程大纲： 1. **评估质量的基础概念**：我们将简要讨论美国及其他地区对医疗服务质量定义和评估的变化。将讨论评估医院和医生服务质量的基本概念框架，包括过程测量和结果测量的关键区别及其优缺点，以及当前使用的质量测量示例。 2. **比较医疗服务质量的科学问题与挑战**：我们将探讨在医疗提供者之间进行有效质量比较时面临的挑战，如病例组合差异、小样本规模和数据完整性问题，并讨论可用于解决这些挑战的方法与技巧。 3. **评估质量的资源与工具**：本模块将涵盖消费者报告卡和基于价值的采购项目，这些是质量测量与评估科学的重要应用。消费者报告卡常常在公开网站上提供，这些网站为消费者及其他利益相关者提供有关医院和医生表现的质量信息。我们将探讨多个资源和工具的示例，并考虑它们的价值及局限性。 4. **医疗服务质量评估的未来方向**：我们将讨论评估医疗服务质量的科学与实践相关的新兴发展，包括针对提供者表现的价值导向测量（如效率和质量）以及复合测量的兴趣增加。此外，我们还将考虑关于是否应根据患者的社会经济特征对质量测量进行调整的争论，以及如何进行这些调整。 通过本课程，学习者将全面了解医疗质量评估的关键知识与技能，为选择优质医疗服务提供有力支持。
Name:Foundational Concepts for Evaluating Quality
Description:We will begin by briefly discussing key developments in the U.S. and elsewhere underlying changing perspectives toward the way quality of care is defined and evaluated. We will then outline and discuss a basic conceptual framework for selecting measures for evaluating the quality of care by hospitals and physicians. This discussion will draw attention to key distinctions between process and outcome measures and their relative advantages and disadvantages for evaluating quality of care. This module will also include examples of quality measures that are currently in use.
Name:Scientific Issues and Challenges for Comparing Quality of Care Among Providers
Description:We will discuss key challenges in making valid comparisons among healthcare providers in terms of their quality of care including case mix differences, small sample sizes and data integrity issues. We will discuss methods and techniques for addressing such challenges. We will show how these methods and techniques can be applied in practice to produce more useful quality of care evaluations.
Name:Resources and Tools for Evaluating Quality
Description:We will cover consumer report cards and value-based purchasing programs, both of which constitute important applications of the science of measuring and evaluating quality of care. Consumer report cards on quality of care frequently exist within publicly available websites. These websites provide consumers and other interested parties with quality-related information for comparing the performance of hospitals and physicians. Such resources and tools have been produced by government agencies, private health plans, and business organizations. We will look at several examples of these resources and tools and consider their value as well as their limitations.
Name:Future Directions in Evaluating Quality of Care
Description:We will discuss emerging developments pertaining to the science and practice of evaluating quality of care. This discussion will include the increased interest in value-oriented measures of provider performance (i.e., efficiency as well as quality) and in composite measures. Also, we will consider the debate over whether quality measures should be adjusted to account for differences among providers regarding the socio-economic characteristics of their patients and how such adjustments could be conducted.
In this course, you will have the opportunity to learn about the great progress that has been made in measuring and evaluating quality of care. We will discuss key concepts and methods. You will also learn about how to use websites for comparing the quality of healthcare providers. The course content is intended for a wide range of participants – for example, people who have a general interest in quality of care, consumers seeking information about how to choose a provider for themselves or family members, or leaders of business organizations who are responsible for employee health insurance benefits and network of providers. By the end of this course, the learner should be able to: 1. Explain key developments regarding how quality of care is measured and evaluated in the US. 2. Articulate basic framework for evaluating quality of outcomes of care including types of and criteria for selecting quality measures for evaluating and comparing providers. 3. Discuss scientific issues and challenges for evaluating quality of care and methods for addressing these challenges. 4. Identify and apply resources and tools for comparing the quality of care of providers.
