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所在平台: Coursera |
课程主页: https://www.coursera.org/learn/project-management-communication-stakeholders-and-leadership
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课程名称：项目管理沟通、利益相关者与领导力 课程概述：项目管理是一项备受重视的技能，提供了一种结构化的方式来管理项目。沟通、利益相关者管理和领导能力是任何项目经理成功的核心要素。本课程适合所有对项目管理感兴趣的人，无论是初学者还是希望转型或提升职业发展的经验丰富的专业人士。 在本课程中，您将学习如何作为项目经理进行领导、沟通并管理利益相关者。 课程大纲： 1. 创建健康的项目基础：本模块将探讨如何为团队成员营造一个积极和富有成效的氛围，强调“以人为本”；探讨如何赋能团队成员以改善项目结果，并介绍项目目标的重要性和项目经理在沟通目标方面的责任；最后讨论仆人领导力的概念及其益处。 2. 有效沟通的构建模块：本模块将定义多种沟通最佳实践，深入探讨管理项目的全过程沟通。我们将了解不同的沟通媒介，识别沟通中的差距，并讨论迅速失败的概念及其在项目成功中的作用；还将回顾项目中不同角色和如何使用RACI矩阵分配责任。 3. 沟通计划：本模块将介绍两种常用的方法，帮助制定并有效沟通可接受的进度基线，包括关键链法和关键路径法。我们还将说明沟通管理计划，并重温有效规划虚拟沟通的必要性。 4. 领导力基础：本模块将介绍一些关键的领导技能、特质和风格，以及经理与领导之间的主要区别；讨论在不同情况下有效领导的方法，并强调知识共享的重要性及直觉决策能力的必要性。 5. 管理和引导利益相关者：本模块将探讨有效的资源管理实践，包括资源分解结构（RBS）工具。您将学习计划和获取资源的技巧、可能面临的挑战及应对策略，以及有效谈判的原则和益处。 6. 最终项目和测验：在这一模块中，您将完成一项期末考试，测试您对课程内容的理解，题目涉及有效沟通、利益相关者管理和领导力等主题，并有机会通过同伴评分的最终项目展示您在项目管理沟通、利益相关者管理和领导能力方面的技能。
Name:Creating a Healthy Project Foundation
Description:Welcome to Module 1, where we will explore various methods to cultivate a positive and productive atmosphere for team members. A key aspect of a healthy environment is to “put people first.” We will examine how empowering team members can improve project outcomes. Additionally, we will dive into the importance of project objectives and how objective awareness can prevent scope creep. We will also explore the responsibility of a project manager in developing and communicating project objectives to the team and stakeholders. Finally, we will introduce the concept of servant leadership, its benefits, and tips to become a good servant leader.
Name:Effective Communications Building Blocks
Description:Welcome to Module 2, where we will explore the definition of numerous communications best practices and take a deep dive into the process of managing end-to-end project communications. We will look at different communication mediums and understand the concepts of the gulf of execution and the gulf of evaluation to identify communication gaps. We will touch on the failing fast concept and how the approach can help turn a failing project into a success. Finally, we will review the different roles that engage in a project and how the RACI matrix can be used to assign responsibilities.
Name:Communications Planning
Description:Welcome to Module 3, where we will introduce two common methods used to establish and effectively communicate an acceptable schedule baseline. The methods include critical chain and critical path method. We will also explain and illustrate a communications management plan. In addition, we will revisit the need to plan virtual communications effectively. We will discuss status reporting essentials and share how various communication styles can impact the quality of communications.
Name:Leadership Fundamentals
Description:Welcome to Module 4, where we will introduce some critical leadership skills, attributes, and styles. We will also cover the key differences between a manager and a leader. We will look at how to be effective as a leader in different situations. In addition, we will review the importance of knowledge sharing and understand why intuitive decision-making is an important skill for a leader.
Name: Managing and Leading Stakeholders
Description:Welcome to Module 5, where we will explore effective resource management practices, including the resource breakdown structure (RBS) tool. You will learn the techniques to plan for and acquire resources, the challenges you may face, and strategies to overcome the challenges. You will also explore the principles and benefits of effective negotiation.
Name:Final Project and Quiz
Description: In this module, you will complete a final exam that tests your knowledge of the course’s content. The exam will include questions on topics including but not limited to effective communication, managing stakeholders, and effective leadership. You will also have the opportunity to demonstrate your skills in project management communications, stakeholder management, and leadership skills through a peer-graded final project.
Project management is a highly valued skill that provides a structured approach to managing projects. Communication, stakeholder management, leadership skills are core to any project manager's success. This course is intended for anyone interested in project management, be it a beginner or an experienced professional looking to switch or advance their career in project management. In this course, you will learn how to lead, communicate, and manage stakeholders as a project manager. This cour
