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所在平台: Coursera |
课程主页: https://www.coursera.org/learn/project-lifecycle-information-sharing-risk-management
课程评论:没有评论
课程名称:项目生命周期、信息共享与风险管理 课程概述:每个项目都有风险。如果风险发生,项目团队将被迫采取反应措施,这可能导致项目失败。作为项目经理,您需要保持警惕,始终评估和降低潜在风险。在本课程中,您将学习在项目生命周期中进行风险管理的艺术,并运用信息共享技术使所有利益相关者保持知情和一致。 课程大纲: 1. **项目管理生命周期**:本模块将介绍项目管理生命周期的主要主题,包括可用的认证机会、项目管理生命周期的重要性及常用的生命周期。此外,您将学习项目经理在每个阶段使用的各种文档和流程的重要性及其职责。 2. **信息共享:沟通**:本模块将探讨有效沟通在项目管理中的重要性,讨论影响沟通效果的技术因素、项目经理使用的不同沟通方式,以及管理沟通的三步法、沟通管理规划技巧和活动,强调积极倾听、有效冲突管理和沟通监控的责任。 3. **信息共享:利益相关者管理**:该模块深入探讨利益相关者管理过程,解释在项目中管理利益相关者的重要性。学习创建利益相关者登记册和利益相关者参与计划的目的、识别利益相关者的工具和步骤,以及团队章程的内容和重要性。 4. **项目风险管理导论**:本模块专注于项目风险管理,重点在于有效风险管理的必要性及相关角色和责任。您将学习如何定义项目中的风险与不确定性,包括机会与威胁的区分、风险模型语言的构建、SWOT分析及风险管理计划的实施。 5. **应对与监控风险**:该模块聚焦于风险应对规划与管理,学习应对威胁和机会的各种方式、识别风险触发因素的重要性、如何制定风险报告、使用风险矩阵与利益相关者共享风险、实施及时的风险应对,以及风险审计和关键成功因素。 6. **期末项目与测验**:在本模块中,您将完成期末测验,测试对课程内容的掌握情况,内容涵盖项目生命周期、内部与外部利益相关者的沟通有效性及风险管理概念。此外,您将有机会通过同行评分的最终项目展示项目管理、信息共享和风险管理的技能。 通过本课程,您将获得全面的项目管理、信息共享和风险管理知识,为成功的项目管理打下坚实基础。
Name:The Project Management Lifecycle
Description:Welcome to Module 1, where we will introduce you to the major topics in the project management lifecycle. In this module, you will learn about available certification opportunities, explore the significance of the project management lifecycle, and discuss the common lifecycles used. You will also learn about the importance and components of various documents and processes project managers use and the responsibilities in each phase of the project lifecycle.
Name:Information Sharing: Communications
Description:Welcome to Module 2 Information Sharing: Communications, where we will cover various topics to help you understand the importance of effective communication in project management. In this module, you will learn about various technology factors that can impact effective communications and the different communication methods project managers use. You will learn a three-step approach to managing communications and various communication management planning techniques and activities essential to project success. You will also learn the importance of active listening, effective conflict management, and communication monitoring responsibilities.
Name:Information Sharing: Stakeholder Management
Description:Welcome to Module 3, where we dive into the information sharing: stakeholder management process. This module provides an in-depth understanding of stakeholder management and the importance of managing stakeholders throughout the project. In this module, you will explore the purpose of creating a stakeholder register and stakeholder engagement plan. You will look at project managers' tools and steps to identify stakeholders and gain their commitment and support. You will learn the importance of managing stakeholders throughout the project and why stakeholder commitment levels may become reduced, and the benefits of setting ground rules and norms. A team charter is also an essential aspect of stakeholder management, and we will discuss its contents and significance in this module.
Name:Introduction to Project Risk Management
Description:Welcome to Module 4, where we focus on project risk management, covering the need for effective risk management and the roles and responsibilities involved. In this module, you will discover how to define risk and uncertainty in projects, including how to differentiate between opportunities and threats. You will learn how to model risk metalanguage to document risks, distinguish between cause, event, and impact, the importance of SWOT analysis, and risk management plans. You will also learn about challenges in implementing a risk program, qualitative risk analysis, and risk exposure and score concepts.
Name:Respond and Monitor Risk
Description:Welcome to Module 5, which focuses on risk response planning and management. In this course, you will learn various types of responses to threats and opportunities, as well as the importance of identifying risk triggers, developing a solid risk report, and using common risk management tools. You will also learn the value of using a risk matrix to share risks with stakeholders, implementing timely risk responses, conducting risk audits, and how to ensure timely risk reassessments and critical success factors to keep in mind during the process.
Name:Final Project and Quiz
Description:In this module, you will complete a final exam that tests your knowledge of the course’s content. The exam will include questions on topics including but not limited to project lifecycles, communication effectiveness with internal and external stakeholders, and risk management concepts. You will also have the opportunity to demonstrate your skills in project management, information sharing, and risk management through a peer-graded final project.
Every project comes with risk. If risk occurs the project team operates in a reactive mode potentially moving towards project failure. As a project manager, you will need to be vigilant and constantly evaluate and mitigate potential risks. In this course, you will learn the compelling art of risk management throughout the project lifecycle while using information sharing techniques to keep all stakeholders informed and aligned. This course introduces you to different phases in the project life