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所在平台: Coursera |
课程主页: https://www.coursera.org/learn/project-execution-google
课程评论：没有评论
课程名称：项目执行：项目运行 课程概述：这是谷歌项目管理证书课程的第四门课程，主要探讨项目生命周期的执行和收尾阶段。在这门课程中，学员将学习如何跟踪项目的不同方面及其跟踪方法。您将了解如何有效地管理和沟通变更、依赖关系和风险。在探索质量管理时，您将学习如何衡量客户满意度并实施持续改进和流程改进技术。接下来，您将研究如何优先处理数据、如何利用数据支持决策以及如何有效地展示这些数据。您还将通过学习团队发展阶段和团队动态管理来增强领导能力。随后，您将发现提供有效项目团队沟通的工具、如何组织和促进会议以及如何有效沟通项目状态更新。最后，您将研究项目收尾过程的步骤以及如何创建和共享项目收尾文档。当前的谷歌项目经理将继续指导您，提供实践方法，以帮助您完成这些任务，并展示最佳的项目管理工具和资源。 完成此课程的学员应能申请初级项目经理职位，无需先前经验。 课程结束时，您将能够： - 确定需要跟踪的项目方面并比较不同的跟踪方法。 - 讨论如何有效管理和沟通变更、依赖关系和风险。 - 解释质量管理的关键概念，包括质量标准、质量规划、质量保证和质量控制。 - 描述如何创建持续改进和流程改进，以及如何衡量客户满意度。 - 解释回顾会议的目的并描述如何进行回顾。 - 演示如何优先处理和分析数据，以及如何沟通项目的数据驱动故事。 - 确定提供有效项目团队沟通的工具，并探讨沟通项目状态更新的最佳实践。 - 描述针对利益相关者、项目团队和项目经理的收尾过程步骤。 大纲： 1. 引言到项目执行：了解课程结构、需要跟踪的项目方面及其跟踪方法，如何有效管理变更、依赖关系和风险，并沟通关键风险给利益相关者。 2. 质量管理与持续改进：学习管理质量的技巧、如何有效沟通客户、测量客户满意度的多种方式，以及在项目中进行回顾以改善流程的技术。 3. 数据驱动的决策制定：了解收集数据的价值、如何根据项目需求优先处理数据，以及如何用数据支持决策，向利益相关者和团队成员有效传达项目数据。 4. 领导力与影响力技能：学习影响团队有效性的因素、团队发展阶段以及如何管理团队动态，创造一个道德和包容的环境使高效团队共同实现项目目标，通过不同技术和影响力来源影响他人。 5. 有效的项目沟通：学习提供有效项目团队沟通的工具、如何组织和促进会议以确保项目成功、以及如何有效沟通项目状态更新。 6. 项目收尾：了解如何判断项目是否完成以及收尾的重要性，审视收尾过程的步骤，以及如何创建和共享项目收尾文档。
Name:Introduction to project execution
Description:You will learn how the course is structured, what aspects of a project to track, and how to track them. You will also learn how to effectively manage changes, dependencies, and risks and how to communicate critical risks to stakeholders.
Name:Quality management and continuous improvement
Description:You will learn how to manage quality using various techniques. You will learn how to effectively communicate with customers and different ways to measure customer satisfaction. You will also explore continuous improvement and process improvement techniques and how to conduct a retrospective during the project to improve processes.
Name:Data-informed decision-making
Description:You will learn the value of gathering data, how to prioritize data to meet project needs, and how to use data to inform your decision-making. You will also learn how to explain your project data to stakeholders and team members using effective visuals and presentation techniques.
Name:Leadership and influencing skills
Description:You will learn the factors that influence team effectiveness, the stages of team development, and how to manage team dynamics. You will discover how to create an ethical and inclusive environment in which high-functioning teams work together to achieve project goals. You will also explore how to use different techniques and sources of power to influence others.
Name:Effective project communication
Description:You will learn what tools provide effective project team communication, how to organize and facilitate meetings to ensure project success, and how to effectively communicate project status updates to project stakeholders and team members.
Name:Closing a project
Description:You will learn how to determine when a project is finished and why closing a project is important. You will examine the steps of the closing process and how to create and share project closing documentation.
This is the fourth course in the Google Project Management Certificate program. This course will delve into the execution and closing phases of the project life cycle. You will learn what aspects of a project to track and how to track them. You will also learn how to effectively manage and communicate changes, dependencies, and risks. As you explore quality management, you will learn how to measure customer satisfaction and implement continuous improvement and process improvement techniques. Next, you will examine how to prioritize data, how to use data to inform your decision-making, and how to effectively present that data. Then, you will strengthen your leadership skills as you study the stages of team development and how to manage team dynamics. After that, you will discover tools that provide effective project team communication, how to organize and facilitate meetings, and how to effectively communicate project status updates. Finally, you will examine the steps of the project closing process and how to create and share project closing documentation. Current Google project managers will continue to instruct and provide you with hands-on approaches for accomplishing these tasks while showing you the best project management tools and resources for the job at hand. Learners who complete this program should be equipped to apply for introductory-level jobs as project managers. No previous experience is necessary. By the end of this course, you will be able to: - Identify what aspects of a project to track and compare different tracking methods. - Discuss how to effectively manage and communicate changes, dependencies, and risks. - Explain the key quality management concepts of quality standards, quality planning, quality assurance, and quality control. - Describe how to create continuous improvement and process improvement and how to measure customer satisfaction. - Explain the purpose of a retrospective and describe how to conduct one. - Demonstrate how to prioritize and analyze data and how to communicate a project’s data-informed story. - Identify tools that provide effective project team communication and explore best practices for communicating project status updates. - Describe the steps of the closing process for stakeholders, the project team, and project managers.
