Project - Monitoring and Control

所在平台: Coursera

课程主页: https://www.coursera.org/learn/project---monitoring-and-control

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课程简介

课程名称：项目监控与控制 课程概述：本课程是“项目监控与控制”专业化项目的第二部分，名为“项目规划与执行管理”。课程旨在深入探讨质量与EHS管理、采购与分包管理、沟通与利益相关者管理、项目监控与控制等关键领域，帮助学员掌握成功交付项目所需的核心技能。 课程大纲： 1. **质量与EHS管理** - 本模块关注质量和环境、健康与安全（EHS）管理，提供基础原则的全面理解。学员将学习质量的维度，包括性能、特点、可靠性、符合性、耐用性、可服务性和美观等关键方面。随后，将通过7种质量工具的实践应用来有效识别、分析和解决质量问题，旨在提升学员的质量管理技能，为项目的整体成功做出贡献。 2. **采购与分包管理** - 本模块帮助学员掌握采购与分包管理、供应商管理、库存管理和供应链管理的基本技能和知识。内容涉及获取货物和服务的复杂性，探讨有效供应商选择、谈判与管理的策略。此外，还将关注库存管理的优化，以降低成本、提高操作效率，并了解供应链动态强调无缝的流程整合，保障货物和服务的高效流通。 3. **沟通与利益相关者管理** - 本模块首先进行利益相关者分析，学习识别和评估利益相关者的兴趣、影响力以及对项目成果的潜在影响的技巧。接下来，强调利益相关者的参与，帮助学员建立积极关系，确保在整个项目生命周期中利益相关者的积极参与。此外，这一模块在沟通的7C原则上提供了清晰、简洁且有说服力的信息传递框架，并探讨项目沟通管理原则，以提升整体沟通效果。课程的最后，将提供应对具有挑战性的利益相关者的策略，帮助学员成功应对复杂的利益相关者动态。 4. **项目监控与控制** - 本模块从高级分析技术开始，帮助学员掌握评估项目绩效、识别偏差以及做出数据驱动决策的能力。进一步的学习包括可视化技术，即如何以清晰且富有洞察力的方式展示复杂的项目数据。通过一个实践案例研究，参与者将应用所学概念于真实场景中，培养分析项目绩效、识别偏差并确保项目按计划进行的能力。 本课程为学员提供了在项目管理方面的全面视角，帮助他们提升在实际项目中的应用能力，确保项目的成功交付。

课程大纲

Name:Quality & EHS Management

Description:This module focuses on Quality and Environmental, Health, and Safety (EHS) Management, providing a comprehensive understanding of foundational principles. Learners will understand the Dimensions of Quality, gaining insights into key aspects such as performance, features, reliability, conformance, durability, serviceability, and aesthetics. Then you will learn the practical application of quality improvement through 7 Quality Tools to identify, analyze, and address quality issues effectively. This module is designed for leaners seeking to enhance their quality management skills and contribute to the overall success of projects through robust quality practices.

Name:Procurement & Subcontracts

Description:This Module helps to learn the essential skills and knowledge in Procurement & Subcontracts Management, Vendor Management, Inventory Management, and Supply Chain Management. This module helps the learners to understand the intricacies of acquiring goods and services, exploring strategies for effective vendor selection, negotiation, and management. The module extends its focus to inventory management, providing insights into optimizing stock levels, reducing costs, and enhancing operational efficiency. Furthermore, the leaners will gain a understanding of supply chain dynamics, emphasizing the integration of seamless processes for the efficient flow of goods and services.

Name:Communication & Stakeholder Management

Description:The module starts with Stakeholder Analysis, learning techniques to identify and assess stakeholders' interests, influence, and potential impact on project outcomes. Then the module emphasizes Stakeholder Engagement, helping learners to build positive relationships and ensure stakeholders' active involvement throughout the project lifecycle. Additionally, this module on the 7C's of Communication provides a robust framework for crafting clear, concise, and compelling messages. Project Communication Management principles will be explored to enhance overall communication effectiveness. The module concludes with strategies to deal effectively with challenging stakeholders, equipping learners with the skills to navigate complex stakeholder dynamics successfully.

Name:Project Monitoring & Control

Description:The Module starts with advanced Analysis Techniques, gaining proficiency in evaluating project performance, identifying variances, and making data-driven decisions. The module further helps us to understand Visualization Techniques, how to present complex project data in clear and insightful ways. Through a hands-on Case Study, participants will apply learned concepts to real-world scenarios, to develop the skills needed to analyze project performance, identify deviations, and ensure projects stay on course.

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