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所在平台: Coursera |
课程主页: https://www.coursera.org/learn/professional-emails
课程评论：没有评论
课程名称：专业电子邮件与备忘录写作（项目导向课程） 概述：希望在职场写作中给人留下良好印象吗？通过本课程，你将成为一位更自信的写作者，能够更快速地创作高质量的专业文档。本课程适合初学者，重点在于掌握电子邮件礼仪与沟通的基础知识。虽然该课程将帮助学习者通过练习常见的写作目的成为更快、更高效的写者，但并不涵盖营销邮件或求职材料。 在这个项目导向的学习课程中，你将持续进行一个项目，写一封专业的电子邮件/备忘录。课程结束时，你将能够撰写一封内容清晰简明的邮件/备忘录，最终成果将根据你的职业需求个性化，并遵循课程中解释的五种常见电子邮件/备忘录类型的指南：指令性邮件、进展报告、事件报告、查询回复以及会议纪要。你将获得丰富的技能，包括学习合适的电子邮件/备忘录格式、常见内容组织方法、基本的邮件/备忘录发送规范以及专业环境中对写作者的期望。 本课程旨在让所有层次的学习者受益，无论你是否曾接触过电子邮件/备忘录或每天都在写它们，人人都能从中学习。实际上，课程鼓励不同水平的学习者共同参与，以便彼此学习。预计将有数千名学习者一起进行项目，课程环境将是社交的、支持性强的和建设性的。 通过本课程，学习者将能够： - 根据职业需求撰写清晰简明的电子邮件/备忘录 - 识别五种不同类型的电子邮件/备忘录及其格式 - 分析电子邮件/备忘录的上下文，以确定受众和语气 - 正确使用基础语法进行邮件/备忘录写作 所需材料： 学习者只需一台能够顺利播放视频和听声音的计算机，建议使用文字处理软件，但不是必需的。 所需时间： 本课程预计需要约4小时的在线学习，包括观看视频、阅读、测验和其他活动。课程项目将需要大约6小时的工作，包括初稿、同伴评阅、最终稿及最终同伴评阅。 课程大纲： 1. 课程介绍 - 欢迎加入课程，学习备忘录和电子邮件的历史以及项目选项和评分标准。 2. 五种电子邮件/备忘录 - 学习五种不同类型的电子邮件/备忘录及其格式，通过评估不佳的邮件/备忘录来熟悉评分标准，查看优秀的例子。 3. 受众、语法与清晰度 - 介绍备忘录/电子邮件写作的技术要素：语法、受众、语气、正式性与清晰度。 4. 备忘录写作案例研究 - 研究备忘录写作的一些案例。 5. 提交最终备忘录 - 提交最终备忘录并进行同伴评审，愉快的学习与合作！
Name:Introduction to Professional Memos and Emails
Description:Welcome to the course! We are excited to get to know you and start working with you to achieve your writing goals. In this module you will learn about the history of memos and emails and be introduced to the final project options and rubric.
Name:Five Types of Emails/Memos
Description:In this module you will learn about five different types of emails/memos and their formats. You will also practice evaluating bad emails/memos to get acquainted with the course rubric, and you will see examples of good emails/memos.
Name:Audience, Grammar, and Clarity, Oh My!
Description:This module will introduce the technical aspects of memo/email writing: grammar, audience, tone, formality, grammar, and clarity.
Name:Case Studies in Writing a Memo
Description:In this module we will look at some case studies in memo writing.
Name:Turn in Your Final Memo
Description:In this module you will turn in your final memo and conduct a peer review. It was great working and learning with you!
Want your workplace writing to make a positive impression? At the end of this course, you will be a more confident writer, able to create higher quality professional documents more quickly. This course is at the introductory or beginner level and focuses on mastering the basics of email etiquette and communication. While this course will help learners become faster and more efficient writers by virtue of practice with common writing purposes, it does not cover marketing emails or job application materials. In this project-based learning course, you will work on a continuous project, the writing of a professional email/memo. At the end of the course, you will write a clear and concise email/memo. The final product will be individualized to your professional endeavors and follow the guidelines for one of the common types of emails/memos explained in the course: directives, progress reports, incident reports, response to inquiries, and meeting minutes. You will gain a wealth of skills. You will learn about appropriate email/memo formats, common ways to organize email/memo contents, common email/memo routing protocols, and expectations upon writers in professional environments. This course is designed to be beneficial to all levels of learners, whether you have never heard of an email/memo or write them every day. Everyone will learn something from this experience. In fact, different levels of learners are encouraged in this course so that we can all learn from each other. There will be thousands of learners working side-by-side on their projects, and the environment will be social, supportive, and constructive. By the end of this course, learners will be able to: - write clear and concise emails/memos relative to their professional endeavors - recognize five different types of emails/memos and their formats - analyze email/memo context for audience and tone - use basic grammar correctly in their email/memo writing Materials required: Learners in this course will need only a computer with strong enough Internet to play videos and hear sound. A word processing software is suggested, but not required. Time required: This course will require approximately 4 hours of work in the platform, including videos, reading, quizzes, and other activities. The course project will require approximately 6 hours of work, including the rough draft, draft peer review, final draft, and final peer review.
