|
所在平台: Coursera |
课程主页: https://www.coursera.org/learn/planning-organizing-supervisors
课程评论：没有评论
课程名称：监督员的规划与组织 概述：本课程为监督员提供了必要的技能和知识，帮助您设定目标和目标计划，解决问题并做出有效决策，以及招募最合适的人才来为组织服务。课程结束后，您将能够： - 运用系统的方法进行决策和解决问题。 - 应用伦理规范和标准，以做出对组织和社会都有益的决策。 - 通过应用适当的规划工具和设定SMART目标，制定有效的计划。 - 识别典型组织结构的要素。 - 描述如何有效利用团队以提高工作效率。 - 描述并应用最佳实践来招聘、培训和评估员工。 更重要的是，您将能够立即应用这些知识，成为一个更有效率的监督员。 如果您希望成为监督员或目前正在担任这一职务，本课程非常适合您。您不需要具备管理或监督经验，只需拥有高中及以上学历和几年的工作经验即可参加本课程。 本课程没有先决条件，也不需要任何特殊软件。 课程大纲： 第一部分：目标与目标规划 描述：本模块结束时，您将能够解释设定目标和制定计划的过程及其重要性，了解各种短期和长期计划及政策对监督员工作的影响。您还将学习项目管理的目的和过程，以及使用关键的项目管理工具来改进规划。 第二部分：解决问题与道德决策 描述：本模块将教您如何以系统、理性的方式解决问题和做出决策，并理解直觉在决策过程中的影响。您将能应用伦理标准来制定对组织及其利益相关者和社会最佳的解决方案。 第三部分：组织工作、团队与小组 描述：模块结束时，您将能解释组织的过程及其与规划的关系，理解组织结构和领导力如何影响监督员的角色、权力和履行部门及组织目标的责任。 第四部分：员工招聘、培训与评估 描述：本模块将帮助您理解寻找、招聘、选拔和培训最优秀员工以实现组织目标的重要性，以及监督员在此过程中的重要角色。 第五部分：实用视角 描述：该部分将强调在实际工作中应用本课程所学的知识和技能的有效方式。
Part: 1
Title:Planning and Setting Goals and Objectives
Description:At the conclusion of this module you will be able to explain the process of setting goals and formulating plans and the importance of each. In addition, you will learn about various types of short and long term plans and policies and their impact on the job of a supervisor. Finally, you will be able to explain the purpose and process of project management and interpret and use key project management tools to improve planning. Lecture notes in PDF format are available in the RESOURCES section.
Part: 2
Title:Problem Solving & Making Ethical Decisions
Description:In this module you will learn how to solve problems and make decisions in a systematic, rational manner as well as the influence of intuition in the decision making process. You will further understand and be able to apply ethical standards to develop solutions that are best for both the organization and its stakeholders and society at large.
Part: 3
Title:Organizing Work, Groups and Teams
Description:At the end of this module you will be able to explain the process and importance of organizing and its relationship to planning. You will further understand how the structure of an organization and its leadership affects the role of supervisors and their authority and responsibility in accomplishing departmental and organizational goals. You will also understand the challenges and benefits of working with groups and teams and how to make said interactions positive and productive.
Part: 4
Title:Staffing, Training and Appraising Employees
Description:In this module you will learn the importance of finding, recruiting, selecting and training the very best employees to further the accomplishment of organizational goals, and the very large part supervisors play in the process.
Part: 5
Title:Practical Perspectives
Description:
This course provides the essential skills and knowledge that you will need as a supervisor to develop goals and objectives and plans to achieve them, solve problems and make effective decisions, and obtain the best possible people to staff the organization. At its conclusion, you will be able to: • Utilize a systematic approach to make decisions and solve problems. • Apply ethical codes and standards to make decisions that are good for both the organization and society. • Create plans by applying appropriate planning tools and setting SMART goals and objectives. • Identify elements of typical organizational structures. • Describe how to utilize groups and teams for maximum effectiveness and efficiency. • Describe and apply best practices for hiring, training and evaluating employees. Most importantly, you will be able to apply this knowledge immediately to be a more effective, efficient supervisor. If you want to become or are currently working as a supervisor, this course is made for you. You do not need to have management or supervisory. If you have a high school diploma or its equivalent and a few years of work experience, you are qualified for this course. There are no prerequisites for this course, and you do not need any special software.
