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所在平台: Coursera |
课程主页: https://www.coursera.org/learn/people-management
课程评论：没有评论
课程名称：《管理者工具包：职场人员管理实用指南》 课程概述：本课程旨在为您提供职场人员管理的实用指南。无论您是在商店首次担任经理，还是在办公室担任中层管理者，适用的技能都是相似的。在课程中，您将接触一些人力资源理论，并了解这些理论如何转化为日常工作生活中的实践。我们希望通过课程的学习，您能够更好地选择合适的员工，激励和评估团队，管理职场冲突，并在日常工作中进行领导和决策。 课程大纲： 1. **介绍与面试** - 本周的资源将为您提供一些准备阅读材料，帮助您在深入研究面试主题之前对该领域有一个广泛的了解。我们将探讨面试的目的、有效的面试技巧，以及备选选择方法，最终讨论面试是否是选择新员工的最有效方式。 2. **领导力与决策** - 本周我们将关注领导者在组织中的角色，探讨如何提高我们的决策能力。 3. **绩效管理** - 本周我们将研究如何设计一个良好的绩效管理系统，以便帮助员工和组织。 4. **薪酬作为激励因素** - 本周我们将分析薪酬作为激励因素的重要性及其影响，探讨薪酬是否可能产生相反的效果。 5. **职场冲突管理** - 冲突是否总是消极的？本周我们将研究冲突的成因，以及如何管理冲突以达成积极的结果。 通过本课程的学习，您将获得提升管理技能的实用工具，以应对工作中遇到的各种挑战。
Name:Introduction and interviews
Description:The first resources this week offer an opportunity for some preparatory reading, giving you a broad overview of the subject before we dive into the topic of interviews. We'll then explore the purpose of interviews, how to conduct them effectively, and consider alternative selection methods, ultimately discussing whether interviews are the most effective way to choose new staff members.
Name:Leadership and decision making
Description:This week we are looking at the role of the leader in the organization and how we can improve our to improve our decision making.
Name:Performance management
Description:This week we are looking at how a well designed performance management system can help both the employee and the organization.
Name:Pay as a motivator
Description:This week we are looking at how important pay is as a motivator and the implications of this. Could it be that it may actually achieve the opposite?
Name:Managing conflict at work
Description:Is conflict always bad? This week we are looking at the causes of conflict and how to manage it for a positive outcome.
The aim of this course is to give you a practical guide to managing people at work. It does not matter whether you are a first time manager in a shop or a middle manager in an office environment; the same skills apply to every work place. In the course you will engage with some HR theories and then see how they translate into every day working life. At the end of the course we hope you will be better equipped to choose a suitable employee, to motivate and appraise your team, to manage conflict in the work place and to lead and make decision on a day to day basis.
